{"id":1980822,"url":"https://alion.io/job/conquer-senior-platform-engineer-voice-infrastructure","title":"Senior Platform Engineer, Voice Infrastructure","company":{"id":2980817,"name":"Conquer","domain":"conquer.io","url":"https://alion.io/company/conquer-io","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":180000,"max":225000,"currency":"USD","period":"year","gross":null,"usd_annual":225000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Docker","optional":false},{"name":"Go","optional":false},{"name":"Kubernetes","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"AI Agents","optional":true},{"name":"WebRTC","optional":true}],"status":"live","first_seen_at":"2026-10-06T20:32:13Z","employer_posted_date":null,"last_verified_at":"2026-10-06T20:32:13Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Who We AreAt Conquer, we help go-to-market teams connect more meaningfully, act more effectively, and grow more predictably. As a leader in intelligent revenue engagement, we empower our customers to orchestrate the right message at the right time across every channel.\nWe believe bold ideas, authentic collaboration, and a growth mindset are essential to conquering your day and your goals. If that excites you, we would love to meet you.\nWhy This Role MattersReal-time communication sits at the heart of the Conquer platform. As our Senior Platform Engineer, Voice Infrastructure, you will own and evolve the systems that power how sales teams connect with customers through calling, routing, and intelligent workflows.\nVoice at Conquer is more than communications infrastructure. It is foundational to how we understand customer interactions and increasingly how we deliver real-time, intelligent experiences across our platform.\nThis is not a traditional telecom operations or high-level architecture role. We are looking for an engineer who combines deep telephony expertise with strong software and platform engineering skills. You should be equally comfortable designing how the platform should evolve and getting into the code, FreeSWITCH, SIP routing layer, containers, and production infrastructure to build it.\nYour work will directly impact call quality and reliability today while helping build the voice foundation for the next generation of Conquer's platform.\nWhat You Will Do\nDesign, build, and scale Conquer’s telephony infrastructure and the software services that support it\n\nWork directly within FreeSWITCH, including call logic, dialplans, ESL integrations, and complex production troubleshooting\n\nBuild and evolve OpenSIPS routing logic and signaling infrastructure\n\nOwn integrations with domestic and international SIP trunking providers\n\nWrite, review, debug, and maintain production backend and platform code\n\nWork directly in production environments, troubleshooting complex issues across SIP signaling, RTP/media paths, carriers, networking, and application services\n\nImprove observability across the voice stack, including SIP, RTP, and media paths\n\nDevelop and evolve call routing, dialing workflows, and real-time communication services\n\nBuild, deploy, and operate containerized voice and platform workloads using Docker and Kubernetes\n\nPartner closely with Engineering and Product leadership to shape the longer-term architecture and technical roadmap for Conquer's voice platform\n\nHelp ensure the voice platform can support emerging real-time intelligence, automation, and AI-driven experiences\n\nDocument systems and create tooling and runbooks that improve team understanding and operational readiness\n\nWhat You Bring\n5+ years of software, platform, or infrastructure engineering experience, including significant hands-on experience with production telephony systems\n\nDeep, hands-on production experience with FreeSWITCH, including dialplans, call logic, ESL, and complex production troubleshooting\n\nStrong hands-on experience with OpenSIPS or comparable SIP proxy technology, including personally building or modifying routing logic\n\nDeep understanding of SIP and RTP and experience diagnosing signaling, media-path, NAT, codec, and call-quality issues using packet captures and SIP traces\n\nExperience owning real-time communication systems in production environments\n\nStrong software engineering skills and demonstrated experience designing, writing, reviewing, and debugging production backend or platform code\n\nExperience with Go, Python, or another backend/systems programming language\n\nHands-on experience building, deploying, troubleshooting, and operating containerized production workloads using Docker and Kubernetes\n\nExperience designing reliable, scalable systems with a focus on performance, resilience, and uptime\n\nStrong experience with observability, monitoring, and production incident response\n\nAbility to move comfortably between high-level architecture and hands-on implementation\n\nAbility to communicate complex technical concepts clearly across Engineering, Product, and other teams\n\nNice to Have\nExperience with WebRTC end-to-end, including ICE, STUN, TURN, and DTLS-SRTP\n\nBackground with browser-based softphones or CRM-embedded calling experiences\n\nExperience building or operating low-latency, real-time media systems\n\nExperience with streaming audio, speech-to-text, transcription, or real-time inference pipelines\n\nExperience building infrastructure that supports AI-driven voice or agentic experiences\n\nExperience with real-time media observability and monitoring\n\nExperience with VoIPmonitor, Homer, or similar voice observability tooling\n\nExperience with call recording and transcription\n\nExposure to telephony-related compliance considerations such as TCPA, STIR/SHAKEN, call recording laws, and consent management\n\nWhat Success Looks Like\nYou have improved call reliability, performance, and uptime across the platform\n\nYou have closed gaps in observability and improved visibility into real-time signaling and media performance\n\nYou are contributing production code and platform improvements, not simply recommending them\n\nEngineering and Product teams rely on you as the subject matter expert for telephony and real-time communications\n\nYou proactively identify and resolve issues before they impact customers\n\nYou help define and execute a clear, forward-looking architecture and technical strategy for Conquer's voice platform\n\nYou have strengthened the voice foundation needed to support new real-time, intelligent, and AI-enabled product experiences\n\nYou build systems with scalability, resilience, security, and compliance in mind\n\nWhat We Offer\nCompetitive Compensation. U.S.-based candidates can expect a range of $180,000 to $225,000 depending on experience and geography. Compensation for international candidates will be aligned with local market benchmarks.\n\nEquity Opportunities so we all share in Conquer’s growth\n\nRemote-First Flexibility so you can work where you thrive\n\nComprehensive Benefits for US candidates including health, dental, vision, and 401(k) with company match\n\nA growth-focused culture with learning budgets, mentorship, and internal mobility\n\nGenerous PTO\n\nOur Commitment to DiversityWe believe diverse teams win. At Conquer, we are building a culture where everyone can show up as their full self, contribute meaningfully, and grow beyond their comfort zone. We welcome individuals from all backgrounds, identities, and experiences.\nWhile we welcome and will consider highly qualified candidates based outside of the United States, we are not able to provide visa sponsorship at this time. Applicants must have current authorization to work in their country of residence without employer sponsorship.\nOriginally posted on Himalayas","description_format":"text","description_chars":6835,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-06T23:28:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["seen:3","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":225000,"is_top_pay":true},"html_url":"https://alion.io/job/conquer-senior-platform-engineer-voice-infrastructure","json_url":"https://alion.io/job/conquer-senior-platform-engineer-voice-infrastructure.json","meta":{"generated_at":"2026-10-11T02:19:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3666,"day_limit":5000,"remaining_today":1334,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2980817},"rest":"https://alion.io/mcp/rest/get_company?id=2980817"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconquer-senior-platform-engineer-voice-infrastructure"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconquer-senior-platform-engineer-voice-infrastructure"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconquer-senior-platform-engineer-voice-infrastructure"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/conquer-senior-platform-engineer-voice-infrastructure\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconquer-senior-platform-engineer-voice-infrastructure"}]}