{"id":2257225,"url":"https://alion.io/job/conradathens-concierge","title":"Concierge","company":{"id":6390,"name":"Conrad Athens","domain":"conradathens.com","url":"https://alion.io/company/conradathens","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":19,"ghost_share":0.105,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":109,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":54},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-24T00:00:00Z","employer_posted_date":"2026-06-24","last_verified_at":"2026-10-24T18:35:59Z","board_verified":true,"closed_at":null,"days_open":122,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":122},"description":"Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.\nAs a Concierge at Conrad Athens The Ilisian, you will be the ultimate source of local knowledge and assistance for our guests, providing them with a personalized and memorable experience. Your role is to engage with guests, anticipate their needs, and ensure their requests are executed with the utmost professionalism and care. Whether it’s securing hard-to-get reservations, arranging transportation, or providing detailed information about local attractions, you will be integral in enhancing the overall guest experience.\nResponsibilities\n\nDeliver exceptional concierge services by providing personalized recommendations and responding promptly to guest inquiries. \nEfficiently manage guest check-ins and check-outs, consistently conveying warmth, professionalism, and hospitality. \nCoordinate and manage reservations for dining, local attractions, transportation, and exclusive experiences to enhance guest satisfaction. \nMaintain comprehensive and up-to-date knowledge of hotel amenities, local events, and prominent attractions in Athens. \nAttend to special guest requests with urgency and courtesy, ensuring a seamless and memorable experience. \nEstablish rapport with guests during arrival and departure, actively soliciting feedback to continuously improve service quality. \nCollaborate closely with the Head Concierge and team members to streamline concierge operations and maximize guest satisfaction. \nStay well-informed of local events, festivals, and cultural happenings to offer timely and relevant information to guests. \nOversee inventory management of brochures, tickets, and other guest resources to ensure availability and accuracy. \nUphold Hilton and hotel operational standards, fostering a culture of teamwork, professionalism, and service excellence. \nRequirements\nMinimum of 2 years’ experience in a concierge or customer service role within a luxury hotel environment.\nStrong knowledge of Athens and its offerings, including restaurants, attractions, and transportation options.\nExceptional customer service skills with a friendly and approachable demeanor.\nExcellent communication skills, fluent in Greek and English; proficiency in additional languages is a plus.\nA proactive and problem-solving mindset with the ability to manage guest requests efficiently.\nStrong interpersonal skills to connect with guests and foster positive relationships.\nAbility to work various shifts, including weekends and holidays, as required.\nBasic technology skills, familiar with hotel reservation systems and concierge platforms. \nBenefits\nAt Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).\nThe Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.","description_format":"text","description_chars":3372,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-11T04:12:54Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.659,"p_room":0.44,"age_days":122,"expected_fill_days":109,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/conradathens-concierge","json_url":"https://alion.io/job/conradathens-concierge.json","meta":{"generated_at":"2026-10-24T20:17:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29626,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6390},"rest":"https://alion.io/mcp/rest/get_company?id=6390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconradathens-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconradathens-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconradathens-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/conradathens-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconradathens-concierge"}]}