Housekeeping Supervisor

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Housekeeping Supervisor, you will play a vital role in ensuring that our high standards of cleanliness and service are consistently met. You will be responsible for coordinating the daily activities of the housekeeping team, inspecting guest rooms and public areas, and ensuring that every detail reflects the luxurious ambiance that Conrad Athens The Ilisian represents. Your leadership and attention to detail will ensure that our guests enjoy an impeccably clean and comfortable environment, contributing to their unforgettable experiences at our hotel.

Responsibilities

• Oversee and coordinate daily housekeeping operations, ensuring tasks are carried out efficiently and in line with established quality standards.
• Conduct thorough inspections of guest rooms, hallways, and public areas to ensure cleanliness and proper maintenance.
• Assist in the training and onboarding of new housekeeping team members, emphasizing correct procedures and safety guidelines.
• Monitor and maintain adequate inventory of cleaning supplies and equipment, ensuring timely restocking to support operational needs.
• Respond promptly and professionally to guest feedback or concerns related to housekeeping, ensuring issues are resolved to their satisfaction.
• Prepare and maintain daily housekeeping reports and communicate maintenance or repair needs to the appropriate departments.
• Foster a positive, team-oriented work environment that promotes collaboration, accountability, and high service standards.

Requirements

• Minimum 3 years’ proven experience in housekeeping, preferably in a supervisory role in a luxury hotel environment.
• Strong knowledge of housekeeping operations, cleaning techniques, and maintenance procedures.
• Exceptional leadership and team management skills with the ability to motivate and inspire others.
• Outstanding communication and interpersonal skills to engage effectively with guests and team members.
• The ability to multitask and thrive in a fast-paced environment while maintaining attention to detail.
• Knowledge of health and safety regulations pertaining to Housekeeping Procedures and Standards.

· Fluency in Greek and English.

Benefits

• At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
• The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.