{"id":2272460,"url":"https://alion.io/job/conscia-network-support-engineer-aruba","title":"Network Support Engineer, Aruba","company":{"id":55387,"name":"Conscia","domain":"conscia.com","url":"https://alion.io/company/conscia-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":91000,"period":"year","method":"role_country_seniority_unknown","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-06-03T07:55:17Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T15:30:15Z","board_verified":true,"closed_at":null,"days_open":131,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":130},"description":"The role!This is an exciting role for any person looking continue a career in networking and security technologies. It will involve interaction with some of the country’s leading technical architects and design engineers in the Aruba Clearpass and Juniper arenas currently working for Conscia Ireland\nDevelopment within the technology fields will be encouraged and supported from management and fellow engineers and obvious progression will be rewarded. This will include hands on interaction with senior engineers on staging their project equipment as well as formal technical training and certification.\nThe Network Operating Centre (NOC) is located in Dublin and from here we support our customer base. This involves secure remote access to the customer’s infrastructure to allow troubleshooting their network incidents.\nResponsabilidades\nKey contributions:Support customers’ Juniper and Aruba network / security environments\nProvide first and second level support for all reported incidents\nIncident management from initial customer engagement to resolution ensuring adherence to SLA’s. Troubleshooting of such incidents utilising vendor partners for technical assistance and other team members. \nEscalation of issues to more senior team members and vendor partners\nPerform daily health checks on specific customer networks formulating technical reports for customer review\nTake ownership for management of these technical environments. Patch management, preventative maintenance of internal IT infrastructure and troubleshooting any infrastructure incidents\nEnsuring all managed services RMM tools are operating correctly and efficiently is a secure configuration\nOffer opinion on the improvement and enhancement of the Managed Service and NSOC environments \nOther Responsibilities:\nIncident management ensuring all incidents logged within the system, are done so in accordance with incident management process\nLiaise with manufacturer TAC support teams during customer incidents\nRequisitos\nEssential SkillsExcellent problem-solving and troubleshooting skills \nDeep interest in progressing career in the technical field of networking. Passion for technology in a broader sense\nAble todemonstratea talent for troubleshooting issues\nAble todemonstratean understanding of customer requirements in a considerate helpful manner\nExcellent written and verbal communication skills\nComfortable interacting with customers and management alike\nExcellent MS Office skills\nFullIrish or European Drivinglicense.\n Desirable QualificationsEngineering or related bachelor’s degree.\nQualifications must be in Aruba Clearpass and other technical qualifications in major vendor technologies such as JNCIA or JNCIP.\nPrevious experience working in in a NOC/NSOC or call centre environment.\nBeneficios\n25 days Annual LeaveContributory Pension Scheme (With DIS and Long Term illness cover)\nCycle to work Scheme\nContinuous Training including certifications\nEmployee Development Plans\nBonus Scheme","description_format":"text","description_chars":2976,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"Aruba","iso":"AW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Technology","Managed Security"],"lifecycle":[{"event":"open","at":"2026-10-11T07:54:42Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.17,"p_room":0.28,"age_days":130,"expected_fill_days":20,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/conscia-network-support-engineer-aruba","json_url":"https://alion.io/job/conscia-network-support-engineer-aruba.json","meta":{"generated_at":"2026-10-12T16:49:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26789,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55387},"rest":"https://alion.io/mcp/rest/get_company?id=55387"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconscia-network-support-engineer-aruba"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconscia-network-support-engineer-aruba"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconscia-network-support-engineer-aruba"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/conscia-network-support-engineer-aruba\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconscia-network-support-engineer-aruba"}]}