{"id":3048555,"url":"https://alion.io/job/consensus-sales-analytics-program-manager","title":"Sales Analytics & Program Manager","company":{"id":1855198,"name":"Consensus","domain":"consensus.com","url":"https://alion.io/company/consensus-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":133,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":138000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Redshift","optional":false},{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"FHIR","optional":false},{"name":"Google BigQuery","optional":false},{"name":"HL7","optional":false},{"name":"LightGBM","optional":false},{"name":"NLP","optional":false},{"name":"Python","optional":false},{"name":"Scikit-learn","optional":false},{"name":"SQL","optional":false},{"name":"Vertex AI","optional":false},{"name":"XGBoost","optional":false}],"status":"live","first_seen_at":"2026-10-21T22:12:30Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T06:18:36Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.\nFounded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. \nConsensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. \nNow is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. \nConsensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.\nHow you will impact the organization…\nThe Revenue & Sales Operations team at Consensus is the high-impact team that drives global Sales Strategy, Analytics, Sales Planning, Learning & Development, Commercial Management, the Sales Tech Stack and Sales Operations for all revenue driving teams. \nWithin Revenue and Sales Operations, this individual will focus directly on leading our Customer Retention program and efforts globally. You will own Net Revenue Retention (NRR) across all customer cohorts and segments, wielding material revenue impact. You’ll work cross-functionally with Sales, Product, Customer Success & Support (CS), Lifecycle Marketing, Contract Management, Renewal Teams, and others to (1) Analyze customer retention trends and churn accelerators, (2) identify areas of improvement, and (3) launch /manage programs to address customer retention from data discovery to solution execution..\nThink of this role as part Analytics and part Project Manager, highly technical, very self-driven, cross-functional, and solution-focused. You’ll need strong analytical skills to uncover insights (e.g., analyzing CS tickets, price sensitivity, and various retention propensity data points) and robust project management skills to drive these initiatives from start to finish, in unstructured environments.\nThe value you will deliver…\nOwn Net Revenue Retention (NRR) across all customer cohorts and segments, ensuring a material impact on the company's revenue.\nAnalyze comprehensive Customer Retention data, including subscription, billing, product usage, support, CRM, marketing, and customer-success data.\nManage end-to-end data Retention analysis tasks, including data extraction, cleaning, analysis and interpretation.\nProactively analyze various data points (e.g., CS tickets, price sensitivity, product usage) to identify churn risks and retention propensity.\nDevelop, launch and manage programs and efforts to address Customer Retention and prevent churn.\nMonitor the effectiveness of these Retention programs and iterate as needed\nPartner closely with Product, Sales, CS, Lifecycle Marketing, Contract Management, and Renewal Teams to align business objectives with data analysis and relay critical insights (e.g., feeding churn accelerator data back to the Product team).\nPrepare weekly, monthly, quarterly and annual reports for Senior leaders.\nFrequently present findings to senior audiences including our CEO, CRO, and SVPs.\nCreate dashboards and visualizations to communicate insights to relevant business \nPerform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.\nWhat you will bring to the table…\n5+ years experience in Strategy & Operations, Revenue Operations, Sales Operations, Sales Analytics, Data Analytics, or Consulting. \n5+ years of working with Sales and Revenue data, including data extraction, analysis, and forecasting.\n5+ years of experience in partnering with and delivering projects to Sales organizations specifically.\n5+ years of experience crafting strong presentations & effectively communicating findings to senior level audiences (VP level and above).\n2+ years of experience in SAAS environments\n2+ years using SQL/SOQL for joining subscription, billing, product-usage, support, CRM, marketing, and customer-success data.\n2+ years using Python or R for data cleaning, feature engineering, statistical analysis, automation, and model development. Python experience with pandas, scikit-learn, XGBoost/LightGBM.\n2+ years of experience working with a cloud data warehouse and CRM such as Redshift, BigQuery, Salesforce\nDeep knowledge of AI is a key requirement. You must have hands-on experience utilizing tools such as Claude Code, Cursor, Kiro, Gemini Enterprise, Vertex AI, and other similar AI platforms to drive automation, advanced analytics, and operational efficiency.\nStrong ability to navigate in ambiguous environments; projects may start very ambiguously and with little direction; you will need strong Project Planning skills to scope and plan a project from start to finish.\nStrong ability to navigate messy data; it’s going to require strong critical thinking to make sense of several data sources, and clean up our data prior to analysis cleanup.\nAbility to successfully work independently ensuring prompt completion of projects.\nStrong problem-solving and critical thinking skills.\nExperience presenting data to a variety of audiences in a manner that tells a story.\nYou will stand out if you also have…\nProject management certifications; scoping projects and creating detailed plans, with milestones, and then executing are a key part of the role.\nA Bachelor's degree in a relevant field such as Business, Economics, Statistics, Math, Computer Science OR other relevant fields preferred.\nAdditional details…\nLocation requirements: Fully remote within the U.S. \nTravel requirements: Up to 10% travel. \nPhysical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.\nTechnology requirements: Reliable, high speed internet.\nEligible for sponsorship: No.\nThe salary range for this role is $138,000 - $145,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired. \nWe are not accepting agency submissions for this role.\nTo learn more about us visit consensus.com","description_format":"text","description_chars":7083,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software"],"lifecycle":[{"event":"open","at":"2026-10-22T01:33:26Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":9,"expected_fill_days":133,"reasons":["conf:3","urgency","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":true},"html_url":"https://alion.io/job/consensus-sales-analytics-program-manager","json_url":"https://alion.io/job/consensus-sales-analytics-program-manager.json","meta":{"generated_at":"2026-10-31T09:13:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1855198},"rest":"https://alion.io/mcp/rest/get_company?id=1855198"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconsensus-sales-analytics-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconsensus-sales-analytics-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconsensus-sales-analytics-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/consensus-sales-analytics-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconsensus-sales-analytics-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3048555}},{"tool":"search_jobs","arguments":{"company":"consensus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3048555},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}