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Salary
$160k – $240k per year
Location
In office (San Francisco)
Seniority
Staff · 6+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Console is the AI-native platform for IT service management (ITSM), built to help teams automate support and shift from doing the work to managing the system that does the work for them.

Console is building the AI agents that power autonomous enterprises. We use AI to autonomously resolve IT, HR, Legal, Finance, Security, and Ops tasks the moment they come in from Slack or Teams. We're building toward a future where enterprise operations are fully autonomous; with no tickets, approvals, or manual processes slowing companies down.

Our platform enables companies like Databricks, Figma, and Cursor to delegate entire categories of work to AI agents that understands their org, takes action across systems, and gets smarter over time. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who have built category-defining companies.

We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us.

About The Role

We're hiring a Sales Enablement Lead because our sales momentum is real, and now we need to build the engine behind it. Deals are closing, the team is growing, and founder-led sales alone can't scale what's working across every new rep.

You'll own sales enablement end to end: onboarding and ramp for new reps, sales content and playbooks, deal support, and the systems that keep the sales team sharp as it grows. This is a founding seat: there is no enablement function at Console today, so you'll be building the team's foundation, not inheriting one. You'll work closely with the Head of Sales, AEs, SDRs, and the founders to translate what great reps already do into something the next ten hires can learn quickly.

You'll build the system that turns strong momentum into a repeatable sales engine, in an environment where the playbook is still being written.

What You'll Do

  • Design and run onboarding and ramp for new SDRs and AEs, so new hires reach productivity faster and more consistently

  • Build and maintain the core sales playbook: messaging, positioning, objection handling, competitive battlecards, and discovery frameworks

  • Partner with the head of sales to identify skill gaps across the team and build targeted training to close them

  • Own the content reps use to sell: pitch decks, case studies, one-pagers, and email/call templates, working with product and marketing to keep them current

  • Run certification and coaching programs so reps consistently deliver Console's message, not a personal interpretation of it

  • Support live deals when needed: sit in on calls, review recordings, and coach reps on what to improve in real time

  • Own the sales tech stack reps touch day to day: Salesforce, Outreach or Apollo, Gong, and the enablement platform, keeping it clean and actually used

  • Measure what's working: ramp time, win rates, content usage, and rep feedback, and use it to prioritize what to build next

What You Bring

  • 6+ years in sales enablement, sales training, or a similar role in B2B SaaS, ideally including time as a quota-carrying rep

  • A track record of building onboarding, playbooks, or training programs from scratch, not just running someone else's existing program

  • Strong instincts for what actually changes rep behavior: you build for adoption, not just a binder nobody opens

  • Excellent written and verbal communication: you can turn a messy sales conversation into a clear, teachable framework

  • Comfortable being in the room for live deals and coaching reps directly, not just building content from the sidelines

  • Data-driven: you track ramp time, win rates, and content usage, and use them to decide what to build next

  • Comfortable with ambiguity and early-stage environments: the playbook here is still being written and you'll help write it

  • Familiarity with tools like Salesforce, Outreach, Apollo, Gong, and enablement platforms (e.g. Highspot, Seismic)

Why This Role, Why Now

  • Build from the ground up - this is the first Sales Enablement hire. You'll define how Console trains, ramps, and equips every future rep, not inherit someone else's half-built system

  • Real proof points - Scale AI, Webflow, Databricks, Cursor: logos and results that make for compelling sales content, not vaporware

  • Proximity to the top - a direct line to the head of sales and founders. Your work shapes how the whole GTM org sells from day one

  • Rocketship timing - Series A, $23M raised, backed by Thrive and DST. The Sales Enablement Lead who joins now has a clear path to building and leading the function as the team scales

Why join Console?

  • Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company.

  • World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.

  • Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.

  • Competitive pay and benefits: top compensation with full benefits including:

    • Comprehensive health, dental, and vision insurance

    • Unlimited PTO

    • 401(k)

    • Equity

    • Meals provided daily in office

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