{"id":3360474,"url":"https://alion.io/job/constance-hotels-resorts-front-desk-supervisor","title":"Front Desk Supervisor","company":{"id":4428,"name":"Constance Hotels & Resorts","domain":"constancehotels.com","url":"https://alion.io/company/constancehotels","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Digue, Seychelles"],"countries":["SC"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":23000,"period":"year","method":null,"sample_n":21788},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-27T05:11:44Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-06T10:03:49Z","board_verified":false,"closed_at":"2026-11-06T10:03:49Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Constance Lemuria, nestled in the heart of Praslin Island in Seychelles, offers a luxurious yet welcoming environment surrounded by pristine nature. Our strength lies in our dedicated team, united by a shared passion for service and excellence. At Lemuria, you’ll be part of a supportive, professional, and inspiring workplace where you can grow and thrive every day\n Constance Lemuria, Seychelles is seeking a professional and customer-focused Front Desk Supervisor to lead our front desk operations and deliver exceptional guest experiences. In this supervisory role, you will oversee daily front desk activities, manage a team of front desk associates, and ensure seamless check-in and check-out processes while maintaining the highest standards of hospitality service.\nSupervise and mentor front desk staff, providing guidance, training, and performance feedback to ensure consistent service excellence\nManage front desk operations, including guest check-ins, check-outs, and room assignments while maintaining organized and efficient workflows\nAddress guest inquiries, concerns, and complaints with professionalism and empathy, resolving issues promptly and effectively\nOversee reservation management and coordinate with other departments to ensure accurate guest information and special requests are communicated\nMonitor and maintain front desk appearance, organization, and adherence to hotel standards and procedures\nPrepare and review front desk reports, including occupancy rates, revenue, and staff performance metrics\nSchedule front desk staff, manage shift coverage, and ensure adequate staffing levels during peak and off-peak periods\nUtilize property management systems and reservation software to manage bookings, guest profiles, and operational data\nImplement and enforce hotel policies and procedures while maintaining a welcoming and professional environment\nCollaborate with management and other departments to improve guest satisfaction and operational efficiency\nHandle cash management, payment processing, and financial reconciliation with accuracy and integrity\n Proven experience in front desk operations or guest services within the hospitality industry\nDemonstrated supervisory or team leadership experience\nExcellent customer service skills with a commitment to delivering exceptional guest experiences\nStrong communication and interpersonal skills, with the ability to interact professionally with guests and staff\nProficiency with property management systems (PMS) and hotel reservation software\nCompetency in Microsoft Office applications and general computer literacy\nExceptional organizational and time management skills with the ability to multitask effectively\nProblem-solving abilities and conflict resolution skills\nProfessional demeanor with a customer-focused mindset\nAbility to work flexible hours, including evenings, weekends, and holidays as required\nFluency in English; additional language skills are preferred\nPhysical ability to stand for extended periods and perform front desk duties","description_format":"text","description_chars":3031,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-10-27T21:10:46Z"},{"event":"close","at":"2026-11-06T10:03:49Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/constance-hotels-resorts-front-desk-supervisor","json_url":"https://alion.io/job/constance-hotels-resorts-front-desk-supervisor.json","meta":{"generated_at":"2026-11-10T21:43:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4428},"rest":"https://alion.io/mcp/rest/get_company?id=4428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconstance-hotels-resorts-front-desk-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconstance-hotels-resorts-front-desk-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconstance-hotels-resorts-front-desk-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/constance-hotels-resorts-front-desk-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconstance-hotels-resorts-front-desk-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3360474}},{"tool":"search_jobs","arguments":{"company":"constancehotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3360474},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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