{"id":4016058,"url":"https://alion.io/job/constance-hotels-resorts-shop-supervisor","title":"Shop Supervisor","company":{"id":4428,"name":"Constance Hotels & Resorts","domain":"constancehotels.com","url":"https://alion.io/company/constancehotels","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Digue, Seychelles"],"countries":["SC"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T09:27:20Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T13:12:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Constance Lemuria, nestled in the heart of Praslin Island in Seychelles, offers a luxurious yet welcoming environment surrounded by pristine nature. Our strength lies in our dedicated team, united by a shared passion for service and excellence. At Lemuria, you’ll be part of a supportive, professional, and inspiring workplace where you can grow and thrive every day.\n We are seeking an experienced and professional Shop Supervisor to join our retail team at Constance Lemuria, Seychelles. In this permanent position, you will oversee the daily operations of our shop, ensuring exceptional customer service, efficient stock management, and a well-motivated team. The successful candidate will demonstrate strong leadership capabilities, operational excellence, and a commitment to maintaining the highest standards of retail service in our luxury hospitality environment.\nSupervise and manage shop staff, providing guidance, support, and performance appraisals to ensure team effectiveness and professional development\nOversee daily shop operations, including opening and closing procedures, cash handling, and financial reconciliation • Manage inventory control, stock rotation, and ordering processes to maintain optimal product availability and minimise wastage • Ensure compliance with health, safety, and security regulations, conducting regular audits and implementing corrective actions where necessary\nDeliver exceptional customer service standards, addressing customer enquiries and resolving complaints professionally and promptly • Monitor and maintain visual merchandising standards, ensuring shop displays are attractive, well-organised, and aligned with organisational guidelines • Utilise Point of Sale (POS) systems and retail management software to process transactions, generate reports, and analyse sales data\nConduct staff induction and training programmes to enhance product knowledge and service delivery • Maintain accurate records, including staff schedules, incident reports, and stock documentation • Liaise with senior management regarding operational challenges, staffing requirements, and business opportunities • Promote a positive workplace culture that encourages teamwork, accountability, and continuous improvement\n Minimum 2-3 years' experience in retail shop supervision or similar management role • Proven expertise in staff supervision, team leadership, and people management • Strong knowledge of inventory management, stock control, and retail operations • Proficiency with Point of Sale (POS) systems and retail management software\nExcellent customer service skills with the ability to handle challenging situations diplomatically • Demonstrated competency in cash handling, financial accuracy, and till reconciliation • Sound understanding of health, safety, and security compliance in retail environments • Strong organisational and time-keeping abilities with the capacity to manage multiple priorities • Excellent verbal and written communication skills in English\nProblem-solving mindset with the ability to make sound decisions under pressure • Desirable: Experience in luxury retail, hospitality, or tourism-related retail sectors • Desirable: Knowledge of visual merchandising and product display techniques • Desirable: Experience in staff training and development programmes • Desirable: Multilingual capabilities (French or Creole advantageous)\n WORK WITH CONSTANCE\nJoin a team where well-being, career development, and collaboration are at the heart of everything we do.\nWe believe in continuous learning and growth to help our teams achieve their full potential.\nA strong family spirit is part of our identity, we support and care for one another.\nWe offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.\nOur passion for luxury hospitality is reflected in every detail of the guest experience.\nWe are committed to environmental and societal contributions, integrating sustainability into everything we do.\nWe want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.\nBe part of a company that values people, innovation, and excellence.","description_format":"text","description_chars":4359,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-11-10T12:46:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/constance-hotels-resorts-shop-supervisor","json_url":"https://alion.io/job/constance-hotels-resorts-shop-supervisor.json","meta":{"generated_at":"2026-11-11T13:39:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4428},"rest":"https://alion.io/mcp/rest/get_company?id=4428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconstance-hotels-resorts-shop-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconstance-hotels-resorts-shop-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconstance-hotels-resorts-shop-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/constance-hotels-resorts-shop-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconstance-hotels-resorts-shop-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4016058}},{"tool":"search_jobs","arguments":{"company":"constancehotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4016058},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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