{"id":1067589,"url":"https://alion.io/job/constancehotels-human-resources-officer","title":"Human Resources Officer","company":{"id":4428,"name":"Constance Hotels & Resorts","domain":"constancehotels.com","url":"https://alion.io/company/constancehotels","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-09-24T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":99000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1020},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-19T08:13:35Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-09-24T12:43:07Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences - for guests and team members alike.\n The Human Resources Officer is responsible for delivering efficient, responsive and employee-focused HR services across the hotel.\nThe role supports the day-to-day HR operations throughout the employee lifecycle - from recruitment and onboarding to employee relations, performance management, learning and development, engagement and separation.\nThe HR Officer acts as a trusted point of contact for employees and managers, ensuring that HR policies, procedures and employment legislation are consistently applied while contributing to a positive employee experience and strong hotel culture.\nDuties and Responsibilities:\nResponsibilities and duties for this position shall include, but not be limited to the following areas and activities. At management discretion, direction may be given for task outside the scope of work described.\nHR Operations & Employee Lifecycle\nManage day-to-day HR administration and provide timely support to employees and managers.\nMaintain accurate and up-to-date employee records and HR systems.\nCoordinate employee movements including transfers, promotions, confirmations, changes in status and separations.\nPrepare employment-related documentation, letters, certificates and HR communications.\nMonitor probation and confirmation processes and ensure timely follow-up with departments.\nEnsure HR processes are completed in accordance with company policies and procedures.\nMaintain confidentiality and integrity of employee information at all times.\nRecruitment & Onboarding\nSupport the recruitment process from vacancy identification to onboarding.\nCoordinate interviews, assessments, reference checks and pre-employment documentation.\nMaintain recruitment trackers and monitor vacancies and recruitment timelines.\nCoordinate onboarding and induction programmes for new employees.\nEnsure new joiners receive a positive and well-organised introduction to the hotel.\nFollow up on new employees during their initial employment period.\nSupport recruitment initiatives, career fairs, internal mobility and employee referral programmes\nEmployee Relations\nAct as a first point of contact for employees on HR-related matters.\nListen to employee concerns and provide appropriate guidance or escalate matters when required.\nSupport the HR Manager in handling grievances, disciplinary matters and workplace concerns.\nAssist with investigations by gathering relevant information, statements and documentation.\nPromote a respectful, inclusive and professional workplace.\nMaintain appropriate confidentiality when dealing with sensitive employee matters.\nSupport employee relations initiatives that strengthen trust between employees, managers and HR.\nAttendance, Leave & HR Administration\nMonitor attendance, absenteeism, leave and related HR records.\nFollow up on unexplained absences, late attendance and other attendance-related issues.\nEnsure leave records are accurate and updated.\nAssist departments in resolving attendance and roster-related HR matters.\nPrepare regular HR reports and statistics relating to attendance, turnover, absenteeism and manpower.\nPerformance Management\nSupport the implementation and monitoring of the hotel's performance management cycle.\nFollow up on probation reviews, performance reviews, development plans and confirmations.\nAssist managers with performance-related documentation and processes.\nMonitor completion rates and provide regular updates to HR management.\nEncourage a culture of continuous feedback and performance development.\nLearning & Development\nCoordinate HR-related training activities in collaboration with the Learning & Development team.\nMaintain training records and employee development documentation.\nSupport departmental training initiatives and mandatory training programmes.\nAssist in monitoring training participation and completion.\nSupport employee development and career progression initiatives.\nEmployee Engagement & Experience\nContribute to initiatives that enhance the employee experience throughout the employee lifecycle.\nSupport employee engagement surveys and follow-up action plans.\nCoordinate employee recognition and appreciation initiatives.\nParticipate in employee events, communication activities and HR campaigns.\nPromote the hotel's culture, values and employer brand.\nIdentify opportunities to improve employee satisfaction and engagement.\nHR Data & Analytics\nMaintain accurate HR data and ensure timely updates in HR systems.\nPrepare regular HR reports and dashboards covering areas such as:Headcount\nTurnover\nAbsenteeism\nRecruitment\nVacancies\nLeave\nEmployee movements\nTraining\nEmployee engagement\n\nAnalyse HR information and highlight trends or areas requiring attention.\nSupport the HR Manager with data-driven HR decision-making.\nCompliance & HR Policies\nEnsure HR practices comply with company policies, hotel standards and applicable employment legislation.\nAssist with maintaining and updating HR policies, procedures and employee documentation.\nSupport internal and external HR audits.\nEnsure required employee records and documentation are properly maintained.\nEscalate potential compliance risks to the HR Manager.\nEmployee Welfare\nAssist employees with HR-related welfare matters and provide appropriate support.\nCoordinate employee welfare initiatives in collaboration with relevant departments.\nSupport medical insurance, employee benefits and welfare programmes where applicable.\nAssist with employee accommodation, transportation or other welfare matters where relevant to the hotel operation.\n Qualification:\nDiploma or Bachelor's Degree in Human Resources Management, Business Administration, Hospitality Management or a related field.\nExperience:\nA minimum of 2 years of experience in hotel industry.\nPrevious exposure to a luxury hospitality environment will be an advantage.\nTechnical skills:\nKnowledge of Mauritius Labour Law and HR compliance\nGood knowledge of HR administration and employee lifecycle processes\nKnowledge of payroll, attendance and leave practices\nUnderstanding of HR functions, policies and best practices\nStrong organisational and time-management skills\nAbility to work under pressure and meet deadlines\nStrong computer and HR systems skills\nGood decision-making and problem-solving skills\nStrong attention to detail and accuracy\nExcellent verbal and written communication skills\nFluency in English and French\nStrong interpersonal and employee-relations skills\nHigh level of confidentiality, integrity and professionalism\n WORK WITH CONSTANCE\nJoin a team where well-being, career development, and collaboration are at the heart of everything we do.\nWe believe in continuous learning and growth to help our teams achieve their full potential.\nA strong family spirit is part of our identity, we support and care for one another.\nWe offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.\nOur passion for luxury hospitality is reflected in every detail of the guest experience.\nWe are committed to environmental and societal contributions, integrating sustainability into everything we do.\nWe want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.\nBe part of a company that values people, innovation, and excellence.","description_format":"text","description_chars":7850,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-09-19T19:53:37Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["conf:5","win:early","comp:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/constancehotels-human-resources-officer","json_url":"https://alion.io/job/constancehotels-human-resources-officer.json","meta":{"generated_at":"2026-09-24T13:26:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}