{"id":553832,"url":"https://alion.io/job/constancehotels-public-area-supervisor","title":"Public Area Supervisor","company":{"id":4428,"name":"Constance Hotels & Resorts","domain":"constancehotels.com","url":"https://alion.io/company/constancehotels","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5668},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T09:09:29Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-02T02:03:04Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Energetic, welcoming, and vibrant - C Mauritius is where lifestyle meets hospitality. Our team thrives on spontaneity, creativity, and human connection. If you’re enthusiastic, open-minded, and ready to engage, this is the place to be.\n Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. The holder of this position may, at any time, be called to perform any other cognate duties at the request of management.\nEnsure that standards of excellence in customer service are maintained and regularly updated.\nDeal with all guests’ queries and complaints swiftly and efficiently.\nSupervise the activities of all Public Area staff to ensure clean and well-maintained lobbies, corridors and service areas according to the standards required by the Constance Hotels.\nCheck all areas on section allocated, toilets and lounges to ensure it has been cleaned, laid out, supplied and presented to the Hotel’s required standard.\nLiaise promptly with office coordinator and reception regarding any room discrepancies and rooms ready for re-letting.\nBe responsible for checking that staff has satisfactorily completed work assigned to them by completing their worksheet before going off duty.\nBe responsible for checking staff has cleared the corridor of all equipment and that it is stored neatly and tidily in service areas.\nSubmit a hand-over report to the evening Housekeeping daily before going off duty.\nParticipate in and carry out various housekeeping inventories.\nPay special attention to any additional cleaning and maintenance.\nBe responsible for all keys in their possession.\nHand over and report lost property.\nAttend and provide input in the Housekeeping meetings, act on any special instruction and pass on any relevant information.\nChecking of public areas and back of the house areas under Housekeeping care.\nMaintenance of facilities\nEnsure that any breakdown of equipment and services are immediately reported and dealt with swiftly and efficiently.\nEnsure that in the context of the operations, all standards of management for the environment and its related legislation are strictly observed.\nEnsure all equipment is cleaned, well maintained and in proper functional order.\nThrough proper communication ensure that staff members have all the information they require in order to provide excellent customer service at all times.\nEnsure that all sections have the appropriate staffing levels for efficient operations while achieving set employee productivity targets.\nConstantly monitor staff morale to ensure that the personnel is kept in an appropriate state of discipline, motivation and commitment to the objectives of the organization at all times.\nIdentify and ensure that the personnel receive appropriate and adequate training in order to achieve the desirable level of performance in the execution of their duties.\nRegularly appraise his immediate collaborators in order to feedback to them essential information to enable them to constantly improve their performance.\nEnforce adherence of employees to the dress, appearance and conduct codes established by the hotel.\nMonitor the progress of new and existing staff to keep the training Housekeeper informed, in order to recommend training or additional training.\nReport any disciplinary and grievance matters to the Executive Housekeeper.\nEnsure and maintain that Health and Safety practices are followed at all times.\nPromote Energy efficiency and environment and identify improvement to support the Green Globe Policy.\nReport anything that may be considered a Health & Safety hazard.\nReport anything or anyone suspicious to the Duty Manager or Night manager immediately, during evening or nightshift.\nAssist with the evacuation of staff and guests to respective Fire Zones in case of fire or bomb alert.\nMaintain adequate stock levels within Housekeeping stores and issuing as needed.\nControl and requisition guest supplies, cleaning materials and linen necessary for daily operations.\n A minimum of 3 years experience in the hospitality industry on a similar position\nSC holder OR equivalent\nNational Certificate Level 3\nFluent in English and French, both verbal and written.\n Bring Your Energy. We’ll Bring the Vibes.\nAt C Resorts, we’re all about people, passion, and purpose.\nThis isn’t just a job - it’s a lifestyle. One filled with color, creativity, and connection.\nGrow your skills while having fun - learning here feels like a natural high.\nBe part of a crew that’s got your back - we laugh, support, and win together.\nGo global with a group that opens doors beyond borders.\nMake waves in hospitality - the kind that leaves a lasting impact.\nCare deeply. We believe in sustainability, community, and conscious living.\nIf you’re bold, curious, and full of life - we’ve got a place for you.\nJoin the movement. Feel the C.","description_format":"text","description_chars":4861,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-09-08T18:48:31Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.448,"p_room":0.35,"age_days":53,"expected_fill_days":18,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/constancehotels-public-area-supervisor","json_url":"https://alion.io/job/constancehotels-public-area-supervisor.json","meta":{"generated_at":"2026-11-02T03:45:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5575,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4428},"rest":"https://alion.io/mcp/rest/get_company?id=4428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconstancehotels-public-area-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconstancehotels-public-area-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconstancehotels-public-area-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/constancehotels-public-area-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconstancehotels-public-area-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":553832}},{"tool":"search_jobs","arguments":{"company":"constancehotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":553832},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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