{"id":2069083,"url":"https://alion.io/job/constantinople-operating-company-pty-ltd-software-engineer-production-engineering","title":"Software Engineer, Production","company":{"id":2249055,"name":"Constantinople Operating Company Pty Ltd","domain":"cxnpl.com","url":"https://alion.io/company/cxnpl","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Kotlin","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-08T05:24:49Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-19T14:01:29Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"The Role\nYou will own production issues on a live banking platform, end to end. When an incident lands with you, you find the root cause in the code, the data, or the infrastructure. Then you fix it, or you work with our senior engineers to ship the fix.\nYou will work across the full platform: payments, lending, deposits, the core ledger, and the services that connect them. Few roles give you this breadth this early in your career.\nYou will also use AI tools every day to diagnose issues, trace problems across services, and draft fixes. Over time, you will help us build the automation that takes over routine work. The goal is a support function that runs itself, and you will help design it.\nWhat you will do\nOwn Medium and Low impact incidents from assignment through to resolution, within agreed SLAs.\nInvestigate issues across services, logs, databases, and code to find the true root cause.\nWrite fixes where you can. Work with the Change team when a significant hotfix is required.\nRaise problem records for residual impact and recurring incidents. Drive the investigation through to a permanent fix.\nCoordinate Post Incident Reviews for Critical and High priority incidents, with the Engineering Managers who author them.\nConvert PIR and investigation actions into tracked problem tickets in Helix, and follow them through to closure.\nUse AI coding and analysis tools to diagnose and resolve issues faster.\nTurn manual runbooks into scripts, tools, and automated workflows.\nHelp design and build the systems that automate triage, diagnosis, and resolution of routine incidents.\nWork closely with our Operations team to give our clients and their customers consistent coverage, care, and support.\nFind and fix issues in production before they become incidents.\nWho you are\nYou have 2-4 years of experience as a software engineer, ideally with some time in production support or on-call.\nYou are strong in at least one language, such as TypeScript, Java, Kotlin, or Python.\nYou read and debug code that you did not write, and you are comfortable in a large codebase.\nYou know SQL well enough to investigate data issues directly.\nYou understand how distributed systems fail, for example timeouts, retries, race conditions, and partial failures.\nYou already use AI tools in your work, and you want to push them further.\nYou want to understand how the whole platform works, not just one service.\nYou stay calm under pressure and communicate clearly with engineers, operations, and stakeholders during incidents.\nYou fix root causes, not symptoms.","description_format":"text","description_chars":2554,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Financial Services","Financial Software & Embedded 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