{"id":1642635,"url":"https://alion.io/job/constellation-it-coordinator-it-specialist","title":"IT Coordinator / IT Specialist","company":{"id":178478,"name":"Constellation","domain":"constellation.org","url":"https://alion.io/company/constellation-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berkeley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":163000,"period":"year","method":"role_country_seniority_unknown","sample_n":1856},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"Google Workspace","optional":false},{"name":"OpenAI","optional":false},{"name":"Slack","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-08-18T17:51:25Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-10-17T12:33:03Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"About Constellation\nConstellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Unlike a conference or summit, Constellation operates continuously, in the form of a physical workspace as well as conference-style talks, workshops, and training bootcamps. Continuous operation allows for relationships and conversations to develop over time, meaningfully fostering trust, collaboration, and shared insight. It also makes Constellation a natural field-building hub by rapidly inspiring, orienting, and connecting people who are newer to the field.\nBased in Berkeley, CA, our shared workspace hosts over 300 people per week across dozens of AI safety organizations in nonprofits, academia, industry, and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highest-output network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safety-focused roles at companies such as METR, Redwood Research, Anthropic, Google DeepMind, OpenAI, and the US and UK Safety Institutes.\nAbout the role\nWe’re looking for an IT Coordinator or Specialist to provide hands-on, user-facing IT support and operational assistance to our staff, researchers, and visitors. You'll maintain devices, systems, and shared workspace operations to ensure smooth day-to-day functioning. This role includes tactical IT troubleshooting, device management, end-user helpdesk support, and assistance with broader office operations.\nOutside of the core work hours (M-F 8:30 AM-5:00 PM), this role may also require being onsite some evenings and weekends for events or urgent issues.\nKey responsibilities\nIT Support & User Assistance\nManage incoming support tickets, resolving or escalating appropriately\nProvide front-line IT support: troubleshooting hardware/software issues, user account support, and device setup\nMaintain inventory and upkeep of IT equipment (laptops, peripherals, kiosks)\nAssist with IT onboarding/offboarding logistics\nGoogle Workspace administration - user provisioning, group management, Drive policies, and troubleshooting\nOffice & Operational Support\nSupport physical security operations including access control management (Brivo), camera monitoring, badge issuance, and visitor check-in\nMonitor IT inventory, order supplies, and maintain stock levels\nProvide event support, including workshops and community gatherings\nHelp coordinate office space reservations and setup\nTeam Collaboration\nSupport other teams with cross-functional tasks and projects\nDocument common IT issues and solutions to improve team knowledge and user experience\nAbout the level\nWe're open to hiring at either the Coordinator or Specialist level depending on the experience and background of the candidate we find. To give a sense of how we'd think about the difference:\nIT Coordinatorsown their day-to-day responsibilities end-to-end, resolve support requests reliably and efficiently, and identify improvements within their areas over time.\nIT Specialistsbring greater independence to their work, taking on more ambiguous or complex problems, contributing to how systems and processes are designed, and exercising stronger judgment on higher-stakes issues.\nYou don't need to decide which level to apply for - we'll work that out together as part of the process.\nSkills & experience\nExperience providing IT or technical user support, ideally in an office environment; the amount and depth will inform which level we hire at\nFriendly, professional interpersonal skills to engage with a diverse range of users\nStrong organizational and multitasking abilities\nClear written and verbal communication\nProficiency with Google Workspace (Docs, Sheets), Slack, and ticketing systems\nComfort learning new software and technology tools quickly\nSome familiarity with office operations or admin is a plus\nNice-to-Have (would inform leveling)\nSlack administration experience\nFamiliarity with agentic AI tools\nComfort with CLI tools and light scripting\nExperience with security tooling or endpoint compliance\nExperience with Google Workspace Administration\nYou might be a good fit if you:\nEnjoy working in a dynamic, people-facing environment\nLike solving problems and helping others with technical issues\nAre detail-oriented and find satisfaction in creating order from complexity\nTake ownership of your work and follow through reliably\nAre eager to learn and grow your skills over time\nCare about supporting AI safety research and community productivity\nCompensation & Benefits\nThe base pay range for this role is $70,000 - $105,000 per year.\nOur benefits are hard to beat! They include:\nHealthy lunches and dinners catered by our amazing kitchen team\nUnlimited snacks & drinks\nGenerous vacation policy\n401(k) with employer match\nEmployer-paid commuter benefits\nHigh-quality health, dental, and vision insurance\nFriendly and supportive team\nRegular interaction with AI safety researchers and thought leaders\nAdditional Information\nThis is a full time, on-site role. Our Berkeley office is a few steps from the nearest BART (metro) and bus stop. On-site parking is also available.\nThe ideal candidate for this role will have some combination of the skills and experiences described above. If you are not sure if you are qualified, we strongly encourage you to apply anyway. Beyond the qualifications outlined, our priority is building a team that will help humanity safely navigate the development of transformative AI. If you would be excited to do this work, we’d love to consider you.\nWe value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability.\nHow to Apply\nSubmit your resume and answer the application questions. We may use AI to assist in the initial screening of applications, including to detect whether candidates have used AI models in drafting their application. 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