{"id":700254,"url":"https://alion.io/job/constructionresourcesusa-inside-sales-sales-support","title":"Inside Sales, Sales Support","company":{"id":672942,"name":"Construction Resources","domain":"constructionresourcesusa.com","url":"https://alion.io/company/constructionresourcesusa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":52,"ghost_share":0.346,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mableton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-10-28T21:44:28Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-29T15:15:07Z","board_verified":true,"closed_at":null,"days_open":365,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":365},"description":"OVERVIEW\nThe Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes.\nCore Duties and Responsibilities\nThe duties are divided into three key areas, with an emphasis on system proficiency:\nI. Order & Billing Management (ERP Focus)\n Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information.\nBilling & Finance Support: Generate, audit, and dispatch customer invoices, working closely with the accounting team to resolve discrepancies and manage payment terms.\nSystem Utilization: Serve as a key resource for ERP system usage within the operations department, ensuring proper process flow from order initiation to billing closure.\nII. Purchasing & Logistics Coordination\nProcurement: Initiate and track purchase orders for all necessary items, managing inventory levels and vendor relationships to maintain optimal stock and supply.\nLead Time Management: Proactively monitor vendor production schedules and shipping timelines to determine accurate item lead times; communicate any potential delays or schedule changes immediately to the sales team and customers.\nLogistical Oversight: Coordinate with internal warehouse/logistics teams and external carriers to schedule timely deliveries and coordinate pickups/swaps as needed.\nIII. Customer Relations & Follow-Up\nCustomer Communication: Act as the primary point of contact for all order-related inquiries, including questions on status, lead times, delivery schedules, and product substitutions.\nCustomer Service Follow-Ups: Conduct proactive follow-up calls or emails after delivery to ensure customer satisfaction and gather feedback, working to swiftly resolve any post-sale issues.\nDocumentation: Maintain up-to-date records of customer communication and order changes within the ERP or CRM system.\nBENEFITS\n Medical\nDental\nVision\nEmployer Paid Basic Employee Life and AD&D Insurance\nEmployer Paid Long Term Disability\nFlexible Spending Accounts\nVoluntary Short-Term Disability\nVoluntary Life and AD&D Insurance\nVoluntary Accident Insurance\nVoluntary Critical Illness Insurance\n\nEEO\nAt Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.\n\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nWhile performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.\n\nPOSITION TYPE/EXPECTED HOURS OF WORK\nThis is a full-time position that requires overtime as business needs dictate.\n\nOTHER DUTIES\nPlease note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.\n\nPRIVACY NOTICE\n We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.\nThis data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.\nBy submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at .","description_format":"text","description_chars":4677,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-09-11T02:42:17Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.102,"p_room":0.28,"age_days":365,"expected_fill_days":41,"reasons":["conf:3","ghost","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/constructionresourcesusa-inside-sales-sales-support","json_url":"https://alion.io/job/constructionresourcesusa-inside-sales-sales-support.json","meta":{"generated_at":"2026-10-29T18:28:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27316,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672942},"rest":"https://alion.io/mcp/rest/get_company?id=672942"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconstructionresourcesusa-inside-sales-sales-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconstructionresourcesusa-inside-sales-sales-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconstructionresourcesusa-inside-sales-sales-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/constructionresourcesusa-inside-sales-sales-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconstructionresourcesusa-inside-sales-sales-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":700254}},{"tool":"search_jobs","arguments":{"company":"constructionresourcesusa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":700254},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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