{"id":3711619,"url":"https://alion.io/job/constructor-account-manager-apac","title":"Account Manager - APAC","company":{"id":716274,"name":"Constructor","domain":"constructor.com","url":"https://alion.io/company/constructor-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":91,"open_postings":25,"ghost_share":0,"stale_share":0,"repost_share":0.24,"time_to_fill_p50_days":80,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false}],"status":"live","first_seen_at":"2026-11-03T22:53:08Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T04:58:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us:\nConstructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .\n About You:\nYou are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.\n Responsibilities:\nYou are the strategic lead for the clients in your book of business.\n\nYou will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.\n\nYou will manage complex, enterprise renewal and upsell cycles from start to finish - effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).\n\nYou will uncover and manage risk within your book of business in a timely and effective manner.\n\nYou will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.\n\nYou will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.\n\n Requirements\n3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).\n\nProven success managing enterprise renewal and expansion cycles.\n\nTrack record of meeting or exceeding retention and growth targets.\n\nExecutive presence and ability to influence VP+ and C-level stakeholders.\n\nStrong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).\n\nAbility to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.\n\nExceptional organizational skills and ability to manage multiple complex accounts simultaneously.\n\nExperience leading cross-functional initiatives without direct authority.\n\nA plus if you have:\nExperience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.\n\nDeep analytical fluency in ecommerce experimentation and performance data.\n\nPrevious experience working with Constructor or Constructor customers\n\n Benefits\nUnlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year\n\nA competitive compensation package including stock options\n\nFully remote team - choose where you live\n\nWork from home stipend! We want you to have the resources you need to set up your home office\n\nApple laptops provided for new employees\n\nTraining and development budget for every employee, refreshed each year\n\nParental leave for qualified employees\n\nWork with smart people who will help you grow and make a meaningful impact\n\nDiversity, Equity, and Inclusion at Constructor\nAt Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.\nHow we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. 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