{"id":2267528,"url":"https://alion.io/job/constructor-tech-vip-it-support-analyst","title":"VIP IT Support Analyst","company":{"id":1984326,"name":"Constructor Tech","domain":"constructor.tech","url":"https://alion.io/company/constructor-tech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bulgaria"],"countries":["BG"],"hiring_countries":["BG"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":67000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-28T13:10:47Z","employer_posted_date":null,"last_verified_at":"2026-09-28T13:10:47Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"We are seeking for a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions.\n\nDuties and Responsibilities:\n\nMaintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices.\n\nDesign, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation.\n\nConfigure and support satellite connectivity (Starlink) for maritime and remote locations.\n\nManage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties.\n\nProvide on-demand support to executive family members on personal devices and home office setups.\n\nHandle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts.\n\nManage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles.\n\nImplement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN.\n\nConduct proactive testing of all equipment and conferencing systems ahead of meetings and events.\n\nMaintain current documentation of system configurations, operational procedures, and issue resolutions across all locations.\n\nBe available on-call for urgent support outside business hours under a structured on-call arrangement.\n\nQualifications and Experience:\n\nProven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment.\n\nHands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN.\n\nProficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks.\n\nPractical experience with Starlink or equivalent satellite connectivity platforms.\n\nFamiliarity with physical security systems: IP CCTV, NVR/DVR, and access control.\n\nSolid understanding of endpoint security, backup, and recovery in high-value individual contexts.\n\nAbility to own technical problems end-to-end without reliance on external vendors for routine issues.\n\nFluency in English required; German, Russian, or Turkish is an advantage.\n\nDemonstrated discretion and professionalism in confidential personal and executive environments.\n\nTravel and Other Requirements:\n\nFrequent international travel required, including on short notice; valid passport mandatory.\n\nPrimary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria.\n\nMust pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law.\n\nFive-year contract with renewal options.\n\nWhat we offer:\n\nCompetitive salary.\n\nComprehensive health insurance.\n\nChoice of equipment ( i.e. laptop, monitor, etc).\n\nFlexible working schedule.\n\nInternational company with large-scale projects and global clients.\n\nCommunity of passionate experts to exchange knowledge and expertise with.\n\nOpportunity to contribute to the better future of education together with a friendly and open-minded team.","description_format":"text","description_chars":3743,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Home office"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education","Corporate Training"],"lifecycle":[{"event":"open","at":"2026-10-11T06:29:33Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":13,"expected_fill_days":34,"reasons":["seen:13","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/constructor-tech-vip-it-support-analyst","json_url":"https://alion.io/job/constructor-tech-vip-it-support-analyst.json","meta":{"generated_at":"2026-10-12T14:17:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22499,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1984326},"rest":"https://alion.io/mcp/rest/get_company?id=1984326"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconstructor-tech-vip-it-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconstructor-tech-vip-it-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconstructor-tech-vip-it-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/constructor-tech-vip-it-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconstructor-tech-vip-it-support-analyst"}]}