{"id":1522722,"url":"https://alion.io/job/consumerscu-loan-servicing-coordinator","title":"Loan Servicing Coordinator","company":{"id":1995279,"name":"ConsumersCU","domain":"consumerscu.org","url":"https://alion.io/company/consumerscu","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kalamazoo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":7484},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-30T12:33:48Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-08T21:44:03Z","board_verified":false,"closed_at":"2026-10-08T21:44:03Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Description\nLoan Servicing Coordinator\nConsumers Credit Union is looking to hire a passionate Loan Servicing Coordinator to join our team. As a Loan Servicing Coordinator, you will be responsible for providing superior member service, accurate and timely maintenance and processing post-production for the Credit Union’s servicing portfolio. This is an innovative and everchanging department that encourages ideas for improvement and automation from all team members. The ideal candidate is dedicated, focused, has strong attention to detail, embraces change and is a committed team player.\nWhat you’ll be doing:\nPrimarily responsible for: Obtain dealer GAP refunds for early loan payoffs\nSuccessor in Interest Requests\nSCRA Processing\nInternal processing requests\n\nAssist in other areas including:Assisting in GAP claim filing\nHandle phone calls from retail staff and members\nFulfill requests for payoff letters \nProcess lien termination statements \nScan and Index documents into record retention system\n\nMeet or exceed all volume and quality goals.\nAssist in any area as directed by your leader\nWhat you’ll bring to the table:\nPrior financial institution experience preferred\nExcellent communication skills and attention to detail\nProficient in Microsoft office\nProven track record of process improvements\nWhat you didn't know about the team:\nAt Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.\nPerks:\nConsumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don’t forget, loan discounts.\nWe are committed to Equal Employment Opportunity.\nWe are a proud Veteran & Military Friendly Employer.","description_format":"text","description_chars":2094,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership","Health insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Debt Collection & Recovery","Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-09-30T12:33:48Z"},{"event":"close","at":"2026-10-08T21:44:03Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/consumerscu-loan-servicing-coordinator","json_url":"https://alion.io/job/consumerscu-loan-servicing-coordinator.json","meta":{"generated_at":"2026-10-11T03:45:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1761,"day_limit":5000,"remaining_today":3239,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1995279},"rest":"https://alion.io/mcp/rest/get_company?id=1995279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconsumerscu-loan-servicing-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconsumerscu-loan-servicing-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconsumerscu-loan-servicing-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/consumerscu-loan-servicing-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconsumerscu-loan-servicing-coordinator"}]}