Team Lead Operations - ContactLink Solutions
Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Oct 16, 2026.
Would you like to be part of a globally impactful interpretation company?
At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals.
Position: Operations Team Leader.
Location: Santa Ana, El Salvador.
Work Type: Hybrid (Home Office and On-Site).
Job Description:
The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed.
As well as ensuring all KPI´s targets are reached.
Key Responsibilities:
- Maintain constant and effective communication with our Interpreters Team.
- Collaborate with different Departments to Coordinate Efforts.
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process.
Requirements:
- Knowledge in the Interpretation Industry.
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365.
- Strong English skills (Above 85%).
- Minimum of 3 years if experience in Leadership/Staff Members.
Benefits of joining CLS:
- Dynamic and Collaborative work environment.
- Flexibility to work both from home and on-site.
- Opportunities for Professional Growth.
IMPORTANT: This position is available ONLY for El Salvador residents. If you want to join our team, send your CV and be part of CLS to transform the interpretation industry!