{"id":1148289,"url":"https://alion.io/job/contactnb-manager-marketing-insights-analytics","title":"Manager, Marketing Insights & Analytics","company":{"id":1111973,"name":"ContactNB","domain":"contactnb.ca","url":"https://alion.io/company/contactnb","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"BigQuery","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Looker","optional":false},{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-24T13:18:26Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Your Moneris Career - The Opportunity\nYou will lead and evolve Moneris' Marketing Analytics function to support growth, acquisition, retention, and customer engagement strategies. You will lead a team of Marketing Analytics professionals while partnering closely with Marketing, Sales, Product, Technology, and Finance stakeholders.\nLeveraging data from digital marketing platforms, web analytics tools, measurement solutions, and enterprise data sources, you will deliver actionable insights and recommendations that influence marketing strategy, optimize channel performance, improve campaign effectiveness, and drive business growth.\nAs a hands-on leader, you will balance strategic thinking with execution, helping the team move beyond reporting and dashboards toward a consultative analytics model. You will play a key role in advancing Moneris' marketing measurement capabilities, including ROI analysis, attribution, multi-touch attribution, media mix modeling, and the adoption of modern analytics technologies such as Snowflake and Power BI.\nLocation: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.\nReporting Relationship: You will report to the Director, Sales & Marketing Analytics.\nPosting Type: Replacement.\nSalary Range: The expected base salary range for this role is $115,000 - $130,000.\nTotal compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.\nYour Moneris Career - What you'll do\nLead the development of digital marketing analytics strategies, evaluate campaign performance, and provide leadership and guidance to a team of analysts.\nDevelop and apply statistical models, including segmentation, profiling, predictive, propensity, retention, churn, acquisition, and growth models to support marketing initiatives.\nPartner with marketing stakeholders to define campaign KPIs, establish performance targets, and identify opportunities to improve measurement and business outcomes.\nDevelop and maintain dashboards and reporting solutions that provide actionable insights into customer and marketing performance.\nEstablish and manage a data and analytics Center of Excellence to promote consistent, effective, and accurate use of data across the organization.\nManage data validation and quality assurance processes to ensure analytics data is accurately collected, integrated, and reported.\nDefine analytics priorities, develop project plans, and allocate resources to support business objectives.\nLead complex analyses across multiple data sources and translate findings into business recommendations.\nCollaborate with technology and operations teams to improve data architecture, data quality, reporting capabilities, and analytics processes.\nLead analytics testing and validation activities, including quality assurance and end-to-end integration testing, to ensure data and reporting solutions function as intended.\nYour Moneris Career - What you bring\nRequired skills and experience\nUniversity degree. Equivalent work experience may be considered.\n7+ years of experience in digital marketing, marketing analytics, or a related field.\n3+ years of people leadership experience.\nExperience with web and digital analytics tools, including Google Analytics 360, tag management platforms, call tracking tools, and A/B testing solutions.\nExperience with data visualization tools such as Power BI, Tableau and Looker Studio.\nExperience with Salesforce Marketing Cloud and Sales Cloud.\nExperience using Google BigQuery and SQL, Snowflake and DBT.\nExperience performing data analysis, data mining, and statistical modeling.\nUnderstanding of enterprise data architecture and modeling principles.\nExperience developing insights and recommendations for business stakeholders using data.\nExperience managing cross-functional partnerships and projects.\nInspires clarity and structure in uncertain environments; drives focus across the team.\nExpert presenter and data storyteller with strong executive presence.\nExperience that would set you apart\nPrevious experience in the payments industry.\nYour Moneris Career - What you get\nAt Moneris, we believe in empowering you to succeed-personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.\nComprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).\nRetirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.\nGrowth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.\nHolistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.\nFlexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.\nRecognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.\nFind out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers.\nNote: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.\nAI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.\nWe acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.","description_format":"text","description_chars":6406,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Call Center Services","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-23T16:27:38Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:2","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/contactnb-manager-marketing-insights-analytics","json_url":"https://alion.io/job/contactnb-manager-marketing-insights-analytics.json","meta":{"generated_at":"2026-09-24T14:57:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}