{"id":1654214,"url":"https://alion.io/job/contactnb-senior-relationship-manager","title":"Senior Relationship Manager","company":{"id":20506,"name":"Canadian HR Reporter","domain":"hrreporter.com","url":"https://alion.io/company/canadian-hr-reporter","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":118000,"max":147000,"currency":"CAD","period":"year","gross":null,"usd_annual":103161},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-13T09:08:32Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Your Moneris Career - The Opportunity\nThe Senior Relationship Manager is responsible for managing and growing relationships with Moneris’ partner financial institutions. You will help strengthen these strategic partnerships by managing run-the-business activities (RTB), supporting key initiatives, and identifying opportunities to drive business growth, increase referrals, improve operational effectiveness, and enhance collaboration between Moneris and its partner banks.\nLocation: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.\nReporting Relationship: You will report to Director, Financial Institutions Relations.\nPosting Type: Replacement.\nSalary Range: The expected base salary range for this role is $118,000-$147,000.\nTotal compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.\nYour Moneris Career - What you'll do\nBuild and manage relationships with partner bank stakeholders, developing a strong understanding of the partner bank and Moneris team structures, operating models, priorities, and objectives.\nManage ongoing business requests between Moneris and partner bank(s), engaging the appropriate stakeholders to resolve issues, address concerns, and maintain effective day-to-day operations.\nIdentify and advance opportunities for partnership growth, including cross-selling, joint marketing initiatives, onboarding enhancements, new offers, and improvements to referral and lead handoff processes.\nPartner with subject matter experts across both organizations to improve the quality and volume of bank referrals, reduce friction in the sales process, and identify operational efficiencies.\nCollaborate with the VP, Business Development and Director, Relations FI to develop annual referral plans, growth targets, strategic priorities, and longer-term initiatives for partner bank relationships.\nMonitor partnership performance and key metrics, translating data and insights into opportunities to improve referral volume, sales conversion, revenue performance, and overall partnership effectiveness.\nCoordinate recurring business reviews and the annual bank partner survey, bringing together internal and partner stakeholders to assess performance, identify opportunities, and implement improvement actions.\nMonitor relevant payment industry, banking, market, and regulatory developments and assess their potential impact on partner relationships and strategic initiatives.\nCollaborate across Moneris teams to support the delivery of partner-related services, projects, and business initiatives, while sharing insights and best practices across the Financial Institutions team.\nYour Moneris Career - What you bring\nRequired skills and experience\nUniversity degree in Business or a related field. Equivalent work experience may be considered as a substitute.\n7 years of experience in relationship management, business development, or a similar role.\nDemonstrated track record of driving business growth and achieving targets.\nBusiness acumen and analytical experience assessing business performance, identifying opportunities, and using insights to support business decisions.\nExperience influencing stakeholders and delivering outcomes without direct authority.\nExperience managing multiple projects with competing deadlines and coordinating resources to meet timelines.\nExperience managing highly confidential information.\nWillingness to travel as needed.\nExperience that would set you apart\nPrevious experience in the payments or banking industry.\nYour Moneris Career - What you get\nAt Moneris, we believe in empowering you to succeed-personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.\nComprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).\nRetirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.\nGrowth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.\nHolistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives\nFlexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.\nRecognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.\nFind out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers .\nNote: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.\nAI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.\nWe acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.","description_format":"text","description_chars":5873,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Media & Entertainment","Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-02T01:08:12Z"},{"event":"close","at":"2026-10-11T22:45:02Z"},{"event":"reopen","at":"2026-10-12T11:00:47Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.877,"p_room":1,"age_days":12,"expected_fill_days":38,"reasons":["conf:12","velocity","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":103161,"is_top_pay":false},"html_url":"https://alion.io/job/contactnb-senior-relationship-manager","json_url":"https://alion.io/job/contactnb-senior-relationship-manager.json","meta":{"generated_at":"2026-10-13T23:26:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35708,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20506},"rest":"https://alion.io/mcp/rest/get_company?id=20506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcontactnb-senior-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcontactnb-senior-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcontactnb-senior-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/contactnb-senior-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcontactnb-senior-relationship-manager"}]}