{"id":1148311,"url":"https://alion.io/job/contactnb-senior-scrum-master","title":"Senior Scrum Master","company":{"id":1111973,"name":"ContactNB","domain":"contactnb.ca","url":"https://alion.io/company/contactnb","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":124000,"currency":"USD","period":"year","gross":null,"usd_annual":124000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Miro","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-09-24T13:18:26Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Your Moneris Career - The Opportunity\nAs a Senior Scrum Master, you will support two to three Agile product teams in achieving delivery goals while enabling alignment across the broader product family. You will help teams deliver value, remove impediments, and strengthen Agile practices to improve outcomes and consistency.\nLocation: You will be based in our Torontooffice, balancing in-office collaboration with remote flexibility.\nReporting Relationship: You will report to the Manager, Scrum.\nPosting Type: Replacement.\nSalary Range: The expected base salary range for this role is $95,000 - $124,000.\nTotal compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determinedby various factors, including experience, education, skills, certifications, and other business needs.\nYour Moneris Career - What you'lldo\nLead Scrum delivery for 2-3 teams, including facilitation of sprint ceremonies and influencing and improving how agile execution works across multiple teams modelling pragmatic agility.\n\nIdentifysystemic anti-patterns and addressesroot causes.\n\nCoach teams on product mindset in addition to highlighting dependencies,resolvingimpediments, and aligningpriorities with sprint goals and OKRs.\n\nProtect sprint integrity by managing scope changes and coordinating dependencies across teams.\n\nInfluences teams to adopt more effective Agile practices by challenging suboptimal ways of working, providing clarity on better approaches, and guiding teams toward more value-driven and sustainable delivery practices\n\nUse data and team metrics to identifytrends and drive continuous improvement initiatives.\n\nSupport definition and communication of team vision, roadmap alignment, and OKRs with product and technology partners.\n\nEnable effective team launch (team formation, processes, and operating cadence) and ongoing Agile maturity.\n\nCollaborate with program leadership to manage risks, dependencies, milestones, and execution metrics to support decision-making.\n\nContribute to the Agile Community of Practice by enabling Agile mindset shifts through coaching, teaching, facilitation, and changemanagement across teams and leadership.\n\nYour Moneris Career - What you bring\nRequired skills and experience\nCertified Scrum Master (CSM), PMI-ACP, or equivalent certification.\n\nDegree in Computer Science, Engineering, a technical diploma, or comparable professional experience in software development.\n\n4 years of experience as a Scrum Master, Agile Leador relevant roles.\n\n3+ years of Agile delivery experience in a large enterprise environment.\n\n3+ years of experience with tools such as JIRA, Confluence, and Miro.\n\nDemonstrated experience facilitatingAgile ceremonies and applying Agile principles in evolving delivery environments.\n\nUnderstanding engineering best practices and proficiencyin end-to-endproduct delivery lifecycle.\n\nProven ability to enable cross-functional teams to build, launch, and scale new products.\n\nExperience that would set you apart\nExperience with SAFe, LeSS, or similar scaling frameworks.\n\nExperience working across organizations of varying sizes and maturity, with the ability to adapt Agile practices to different operating models and constraints.\n\nExperience supporting Agile product teams that deliver customer- or merchant-facing commerce, digital, and Software-as-a-Service (SaaS) products.\n\nYour Moneris Career - What you get\nAt Moneris, we believe in empowering you to succeed-personally and professionally. As part of our team, you'llhave access to resources, opportunities, and an inclusive environment that supports your development and career.\nComprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).\n\nRetirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.\n\nGrowth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.\n\nHolistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.\n\nFlexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.\n\nRecognition and rewards, with company-wide recognition programs, exclusive banking perksfrom RBC & BMO, and access to great employee discounts.\n\nFind out more about the work perksand benefits you get as a Moneris employee at Moneris.com/careers\nNote: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.\nAI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.\nWe acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.","description_format":"text","description_chars":5575,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Call Center Services","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-23T16:27:38Z"}],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.56,"p_room":0.45,"age_days":38,"expected_fill_days":24,"reasons":["conf:2","win:tail"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":124000,"is_top_pay":false},"html_url":"https://alion.io/job/contactnb-senior-scrum-master","json_url":"https://alion.io/job/contactnb-senior-scrum-master.json","meta":{"generated_at":"2026-09-24T16:51:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}