{"id":2769531,"url":"https://alion.io/job/contiem-leadsr-sqa-analyst","title":"Lead/Sr. SQA Analyst","company":{"id":1944255,"name":"Contiem","domain":"contiem.com","url":"https://alion.io/company/contiem","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":631},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Jira","optional":false},{"name":"JMeter","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Playwright","optional":false},{"name":"Power Automate","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"Selenium","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"AWS","optional":true},{"name":"Docker","optional":true},{"name":"Git","optional":true},{"name":"Kubernetes","optional":true},{"name":"OWASP","optional":true}],"status":"live","first_seen_at":"2026-10-08T17:44:06Z","employer_posted_date":null,"last_verified_at":"2026-10-08T17:44:06Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Our Mission:\nWe aim to be the leading provider of content management software and expertise, helping clients create, manage, publish, and deliver high-value content.\n\nAbout Us:\nContiem, Inc. is a global provider of software and services to assist clients in creating, managing, and delivering high-value content - technical documentation, eLearning, online help, visualizations, training materials, etc. We continuously challenge the status quo and empower organizations by delivering effective content solutions and services that help clients achieve their business objectives.\n\nContiem headquarters is located in Annapolis, MD, with additional locations in the US and internationally in Sutton, UK, Chennai, India, and Sydney, Australia. Our elite team of subject matter experts works closely with clients to assess, optimize, and transform their content objectives and operations. Our global team allows us to support clients in 40 countries, including many of the world's largest companies and iconic brands, from various industries such as Government, Aerospace, Publishing, Consumer Products, Healthcare, Industrial, Technology, and Financial Services.\n\nPosition Summary:\nContiem is seeking a highly skilled and experienced Lead/Senior SQA Analyst to join our team and support testing for our Web, Desktop, and mobile applications. As a Senior SQA Analyst, you will play a critical role in ensuring the quality, reliability, and usability of our documentation tools. Your primary responsibility will be to design, execute, and maintain testing strategies and test cases to validate the functionality and performance of our software applications.\n\nEssential Duties & Responsibilities:\nQuality Ownership & Technical Leadership\nOwn end-to-end quality of releases through comprehensive test planning, execution, and risk assessment.\nDefine and drive test strategies, quality standards, risk-based testing approaches, and release readiness criteria across multiple product areas.\nAct as a technical escalation point; mentor colleagues on test case design, automation frameworks, and QA best practices.\nCollaborate with Product Management, Engineering, and Professional Services teams to influence product quality decisions.\nConduct root cause analysis, track defect metrics, and drive continuous process improvements.\nParticipate in release retrospectives, providing actionable testing insights to improve product quality.\nChampion quality advocacy across teams, ensuring adherence to standards and compliance requirements.\nTest Strategy & Coverage\nAnalyze requirements and user stories to identify gaps, ambiguities, and risks; design targeted test plans accordingly.\nExecute manual and automated tests across web, Windows desktop, mobile (iOS/Android), APIs, databases, and XML content.\nValidate XML against schemas/DTDs (e.g., S1000D, DITA, custom) to ensure product compliance.\nPerform accessibility testing (WCAG & EAA), performance testing (JMeter), functional, regression, and exploratory testing.\nEnsure test coverage across integration, system, and user acceptance testing phases.\nAutomation & CI/CD Excellence\nArchitect and optimize scalable automation frameworks like Playwright and Selenium.\nImplement Power Automate flows to streamline testing workflows.\nIntegrate and maintain automation within Azure DevOps CI/CD pipelines for continuous quality validation.\nMaintain test data management strategies to support automation and regression testing.\nAssist in expanding automated coverage across UI, API, workflow, and data validation layers.\nDevelop automation approaches for XML validation, publishing verification, and content quality checks.\nAnalyze automation effectiveness and continuously improve test coverage.\nFunctional & Workflow Testing\nDesign and execute comprehensive test plans, test cases, and test strategies for enterprise content management solutions.\nValidate complex XML based structured authoring, review, approval, and publishing workflows.\nTest automated workflows, including content creation, reuse, versioning, branching, localization, metadata management, and publication processes.\nValidate workflow orchestration across multiple integrated systems and services.\nEnsure content integrity throughout the content lifecycle.\nXML and Publishing Validation\nPerform validation of XML-based content processing pipelines.\nVerify XML structures (e.g., DITA maps, topics, etc.), metadata, key references, conrefs, and content reuse mechanisms.\nValidate XML transformations and publishing workflows.\nConduct output fidelity testing by validating that rendered outputs accurately reflect source XML structure, metadata, conditional processing rules, content reuse mechanisms, and publishing business rules.\nVerify content accuracy across PDF, HTML, WebHelp, and other publishing formats.\nTroubleshoot content rendering issues and identify root causes across transformation pipelines.\nData Layer Testing\nTest both relational and NoSQL data architectures.\nValidate data persistence, retrieval, indexing, and content storage processes.\nPerform scale and performance testing against our content databases .\nDevelop and execute XQuery-based validation scripts to verify content integrity and business rules.\nValidate database indexing, search relevance, faceted search behavior, metadata retrieval, taxonomy relationships, and content discoverability across large repositories.\nEnsure data consistency across systems and environments.\nAPI and Integration Testing\nDesign and execute API testing for REST, GraphML, MCP and SOAP services.\nValidate API and Application integrations with authoring tools, publishing engines, translation management systems, identity providers, content delivery platforms, and downstream applications.\nTest webhook-based integrations and event-driven workflows.\nVerify message processing, asynchronous workflows, and system-to-system communication.\nPerform end-to-end validation across integrated platforms.\nEnsure reliability, scalability, and fault tolerance of integration points.\nPerformance and Reliability Testing\nValidate system performance under realistic content processing workloads.\nTest scalability of publishing pipelines and content repositories.\nIdentify bottlenecks across application, database, and integration layers.\nCollaborate with engineering teams to improve system reliability and performance.\nCollaboration & Execution\nPartner closely with global developers, technical writers, product managers, and QA teams.\nDocument results and issues in Jira with detailed repro steps, severity levels, and acceptance criteria.\nSupport multiple projects simultaneously while maintaining sprint velocity and meeting deadlines.\nContribute to cross-functional initiatives such as DevOps, release management, and quality governance.\n\nMandatory Requirements & Qualifications:\nExcellent English language (written and spoken) skills.\nStrong experience with enterprise XML based Component Content Management Systems (CCMS), including structured content authoring, workflow management, content reuse, localization, and publishing processes.\nSolid understanding of XML content architectures and structured content management.\nStrong understanding of XML technologies and XML-based publishing pipelines.\nExperience validating publishing outputs against source XML content.\nHands-on experience testing XML/NoSQL database platforms, with the ability to develop and execute XQuery-based validation scripts.\nExperience testing modern APIs.\nExperience testing asynchronous, event-driven, and webhook-based workflows.\nStrong SQL skills and experience validating relational database systems.\nExpertise in Playwright (JS/TS), JMeter, Azure DevOps, and Jira.\nMinimum of 10 years experience in SQA, specifically testing XML based systems. .\nProven experience defining enterprise QA strategy, establishing testing standards, and driving quality initiatives across multiple teams.\nDemonstrated ability to influence product, engineering, and architectural decisions through quality leadership.\nExperience mentoring QA engineers and leading quality efforts without direct supervision.\nTrack record of improving release quality, automation maturity, and testing efficiency at an organizational level.\nDeep understanding of SDLC/STLC with proven Agile/Scrum experience.\nStrong skills in test data creation, maintenance, and management.\nAbility to manage multiple projects independently in a fast-paced environment.\nEducation: MCA / Bachelor's in Engineering (Computer Science or equivalent).\nExcellent analytical, problem-solving, and communication skills.\n\nPreferred Skills & Qualifications:\nExperience with Power Automate for workflow automation.\nStrong API and database testing expertise (REST, SOAP, SQL, MarkLogic, NoSQL).\nAccessibility testing knowledge (WCAG & EAA compliance).\nProficiency with Git and version control systems.\nExperience working with structured content publishing ecosystems, including localization, translation management, or content delivery platforms.\nExposure to cloud-based testing environments (AWS/Azure).\nFamiliarity with containerized environments (Docker/Kubernetes) for test execution.\nKnowledge of security testing fundamentals (OWASP).","description_format":"text","description_chars":9207,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Media & Entertainment","E-learning"],"lifecycle":[{"event":"open","at":"2026-10-17T03:17:59Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.795,"p_room":0.9,"age_days":11,"expected_fill_days":24,"reasons":["seen:11","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/contiem-leadsr-sqa-analyst","json_url":"https://alion.io/job/contiem-leadsr-sqa-analyst.json","meta":{"generated_at":"2026-10-20T12:34:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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