{"id":3752256,"url":"https://alion.io/job/contify-senior-ux-researcher","title":"Senior UX Researcher","company":{"id":3096500,"name":"Contify","domain":"contify.com","url":"https://alion.io/company/contify-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-11-04T15:36:10Z","employer_posted_date":null,"last_verified_at":"2026-11-04T15:36:10Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Responsibilities:\nOwn the end-to-end UX of the Contify platform: information architecture, user flows, wireframes, prototypes, and final UI.\nPlan and run user research: interviews, usability tests, and workflow observation with enterprise customers across geographies.\nDefine success metrics for design changes, work with product on analytics instrumentation, and use funnels, usage data, and A/B tests to validate and iterate.\nOwn and evolve the Contify design system.\nEnforce consistency across components, patterns, states, and copy. Work daily with front-end engineers.\nWrite clear specs, review builds against design, and adjust designs to technical constraints without losing the user goal.\nPartner with product managers on prioritization, bringing user evidence to roadmap discussions.\nMentor and grow junior designers through critiques, reviews, and hands-on coaching.\nSimplify complex workflows: dashboards, search, alerts, reports, and AI-driven features for data-heavy B2B users.\n\nRequirements:\n10+ years in UX design, with 5+ years on modern SaaS products sold to international (US/European) customers.\nExperience in a fast-paced product development environment with frequent releases.\nA portfolio that shows process, not just screens: the research behind decisions, the metrics used, and the outcomes achieved.\nHands-on experience building or maintaining a design system at scale, with a track record of keeping a product consistent.\nStrong command of research methods: user interviews, usability testing, journey mapping, and synthesis into actionable insights.\nComfort with product analytics tools (e.g., Mixpanel, Amplitude, GA4, Hotjar) and with making decisions from data.\nWorking knowledge of front-end development (HTML, CSS, component-based frameworks such as React) and its constraints.\nExpert in Figma, including components, variants, auto layout, and developer handoff.\nStrong interpersonal and communication skills.\nYou can defend a design with evidence and change your mind when the data says so.\nA strong educational background from a reputed design, HCI, or engineering institution, and a habit of continuous learning.\n\nNice To Have:\nExperience designing data-heavy B2B products: analytics, intelligence, research, or enterprise search tools.\nExperience designing AI-driven interfaces such as summarization, chat, or recommendations.\nSkills\nFigma, Research, 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