{"id":3082918,"url":"https://alion.io/job/contour-education-campus-experience-coordinator-point-cook","title":"Campus Experience Coordinator - Point Cook","company":{"id":449731,"name":"Contour Education","domain":"contoureducation.com.au","url":"https://alion.io/company/contour-education","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Point Cook, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":145},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T06:17:35Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T10:26:24Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Be the face of Contour on campus. Turn every interaction into a moment of care and connection.\nWe are looking for an enthusiastic team member to join us at our Point Cook campus in a part-time, on-site role (under 38 hours per week, across Monday, Tuesday and Saturday).\nAs part of our Service Team, you’ll welcome students and parents, provide prompt and friendly support, and help keep our campuses running smoothly. From handling enquiries to ensuring classrooms are ready, you’ll make every Contour visit a positive and memorable experience.\nPerfect for people-lovers who thrive in fast-paced environments and want to make a real impact in a mission-driven education company.\nThis isn’t just customer service - it’s creating an environment where students feel supported, valued, and inspired to learn.\nWho We Are\nContour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom.\nWe began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.\nWe've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.\nContour is made up of three brands:\nContour Education → academic performance in high school\nContour MedPrep → entry into medical and dental schools\nContour TestPrep → entry into selective and scholarship schools\nContour is built by students, for students.\nWhat You Will Do\nBe the first point of contact for student and parent enquiries - in person, online, and over the phone\nGreet and assist families on campus with warmth, professionalism, and care\nSupport students during class times and ensure their experience runs smoothly\nManage scheduling, rescheduling, invoicing, and general queries with accuracy\nKeep campuses organised - from classrooms and reception to resources and stock levels\nHandle daily admin tasks such as record-keeping, printing, and basic operational support\nTroubleshoot minor issues and escalate where needed\nMaintain tidy systems and accurate documentation\nShare ideas to improve campus service and student experience\nWhat You Will Bring\nWe’re looking for genuine, people-focused communicators who bring energy, empathy, and reliability.\nYou’ll thrive if you bring:\nWarmth and care for families - you love helping others\nEnergy and enthusiasm - you bring positive vibes to campus\nExcellent communication - clear, confident, and friendly\nProactive mindset - you take initiative and find solutions\nAttention to detail - you keep things running smoothly\nReliability and commitment - families count on you\nExperience that helps:\nPrevious experience in customer service, hospitality, retail, or call centres\nFamiliarity with the VCE system or having been a VCE graduate yourself\nCurrently studying or holding a degree in Commerce, Business, or related field\nWhy You Will Love It\nFlexible working environment with on-campus engagement\nMonthly wellbeing allowance + Employee Assistance Program (EAP)\nPersonalised mentorship, training, and feedback to strengthen communication and service skills\nA fun, fast-paced environment where no two days are the same\nCareer growth opportunities in a rapidly expanding education company\nWork that truly matters - helping students and families feel supported every step of the way\nCompetitive hourly rate ($30 per hour + super) plus flexibility, extra leave, EAP access, and lifestyle perks.\nHow to Apply\nIf you’re ready to bring your best energy, build genuine relationships, and help reshape education, apply today!\nApplication Process\nSubmit your application \nShortlisted candidates will complete a video interview and behavioural assessment\nAttend an in-person 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