{"id":1023029,"url":"https://alion.io/job/contour-education-campus-experience-coordinator-springvale","title":"Campus Experience Coordinator - Springvale","company":{"id":449731,"name":"Contour Education","domain":"contoureducation.com.au","url":"https://alion.io/company/contour-education","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":83,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springvale, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":128},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T05:33:57Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-15T22:12:24Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Be the face of Contour on campus. Turn every interaction into a moment of care and connection.\nWe are looking for an enthusiastic team member to join us at our Springvale campuses in a part-time, on-site role (13 hours/week across Tuesday, Saturday and Sunday).\nAs part of our Service Team, you’ll welcome students and parents, provide prompt and friendly support, and help keep our campuses running smoothly. From handling enquiries to ensuring classrooms are ready, you’ll make every Contour visit a positive and memorable experience.\nPerfect for people-lovers who thrive in fast-paced environments and want to make a real impact in a mission-driven education company.\nThis isn’t just customer service - it’s creating an environment where students feel supported, valued, and inspired to learn.\nWho We Are\nAt Contour, we’re reshaping education, one student at a time.\nBorn from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.\nSince 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.\nOur growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.\nContour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:\nContour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.\nContour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students. \nContour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage. \nThis is Contour. Built by students, for students.\nWhat You Will Do\nBe the first point of contact for student and parent enquiries - in person, online, and over the phone\nGreet and assist families on campus with warmth, professionalism, and care\nSupport students during class times and ensure their experience runs smoothly\nManage scheduling, rescheduling, invoicing, and general queries with accuracy\nKeep campuses organised - from classrooms and reception to resources and stock levels\nHandle daily admin tasks such as record-keeping, printing, and basic operational support\nTroubleshoot minor issues and escalate where needed\nMaintain tidy systems and accurate documentation\nShare ideas to improve campus service and student experience\nWhat You Will Bring\nWe’re looking for genuine, people-focused communicators who bring energy, empathy, and reliability.\nYou’ll thrive if you bring:\nWarmth and care for families - you love helping others\nEnergy and enthusiasm - you bring positive vibes to campus\nExcellent communication - clear, confident, and friendly\nProactive mindset - you take initiative and find solutions\nAttention to detail - you keep things running smoothly\nReliability and commitment - families count on you\nExperience that helps:\nPrevious experience in customer service, hospitality, retail, or call centres\nFamiliarity with the VCE system or having been a VCE graduate yourself\nCurrently studying or holding a degree in Commerce, Business, or related field\nWhy You Will Love It\nFlexible, hybrid working environment with on-campus engagement\nMonthly wellbeing allowance + Employee Assistance Program (EAP)\nPersonalised mentorship, training, and feedback to strengthen communication and service skills\nA fun, fast-paced environment where no two days are the same\nCareer growth opportunities in a rapidly expanding education company\nWork that truly matters - helping students and families feel supported every step of the way\nCompetitive hourly rate ($30 per hour + super) plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.\nHow to Apply\nIf you’re ready to bring your best energy, build genuine relationships, and help reshape education. Apply today!\nApplication Process\nSubmit your application \nShortlisted candidates will complete a video interview and behavioural assessment\nAttend an in person interview","description_format":"text","description_chars":4862,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondary Education"],"lifecycle":[{"event":"open","at":"2026-09-18T08:37:15Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.798,"p_room":0.9,"age_days":27,"expected_fill_days":62,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/contour-education-campus-experience-coordinator-springvale","json_url":"https://alion.io/job/contour-education-campus-experience-coordinator-springvale.json","meta":{"generated_at":"2026-10-15T23:12:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35202,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449731},"rest":"https://alion.io/mcp/rest/get_company?id=449731"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcontour-education-campus-experience-coordinator-springvale"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcontour-education-campus-experience-coordinator-springvale"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcontour-education-campus-experience-coordinator-springvale"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/contour-education-campus-experience-coordinator-springvale\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcontour-education-campus-experience-coordinator-springvale"}]}