{"id":2174306,"url":"https://alion.io/job/control-risks-senior-operations-manager","title":"Senior Operations Manager","company":{"id":6732,"name":"Control Risks","domain":"controlrisks.com","url":"https://alion.io/company/control-risks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":20,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lagos, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5330},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T13:28:09Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T13:27:23Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"As the Senior Operations Manager you will drive the Operational Security business with a focus on the delivery of embedded consulting services to our clients. The individual will ensure the delivery of commercial, administrative and world class operational support and competence to client projects. This is a regional role with a focus on Nigeria and wider West Africa.\nKey Tasks and Responsibilities\nManagement of embedded consulting service operations and associated client requirements across West Africa on a day-to-day basis.\nOversight and quality assurance of the delivery provided by embedded consultants within the region.\nCommercial management of client engagements, ensuring project costs are captured. In conjunction with Business Operations team, ensuring that project administration and project financial recording is timely, accurate and well presented. Management of monthly embedded consulting revenue and cost capture spreadhseet.\nDelivering high quality work in response to identified needs of existing and new clients. Maintaining and expanding business relationships through collaboration with clients.\nDelivery of a wide range of ad-hoc consultancy tasks in response to client needs across the region.\nPersonnel management through the whole life cycle of a consultants time on a task, from recruitment onwards. Ensuring that roles are filled on time with consultants whose background and skills are well aligned with the role.\nDevelop strong client relationships, ensuring regular client visits are undertaken and any issues proactively identified.\nEnsure quarterly reports are prepared for each project, highlighting areas of strength along with priorities for development.\nEnsure all embedded consulting projects are being delivered on time and in budget.\nIdentify and implement operations management processes.\nEnsure that embedded consultants are effectively supported by Control Risks. Respond to any welfare concerns arising from the embedded consulting team.\nResponsible for the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards\nScoping new projects and authoring high quality proposals.\nResponsible for the identification and selection of third-party suppliers and vendors. Leads the vetting and management of third-party providers across the region.\nDeveloping successful client relationships\nCreation and management of sales leads.\nRequirements\nBackground in delivery of security consultancy services to the highest standard.\nA good level of experience delivering security risk management.\nDeveloped commercial skills in relation to the provision of risk management services.\nStrong report writing skills.\nExperience in successfully managing client / consultant relationships.\nHighly developed communication skills\nBenefits\n Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.\n We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.\n Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.\n As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. \n If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.","description_format":"text","description_chars":3779,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Nigeria","iso":"NG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-09T13:28:09Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":41,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/control-risks-senior-operations-manager","json_url":"https://alion.io/job/control-risks-senior-operations-manager.json","meta":{"generated_at":"2026-10-12T13:59:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6732},"rest":"https://alion.io/mcp/rest/get_company?id=6732"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcontrol-risks-senior-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcontrol-risks-senior-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcontrol-risks-senior-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/control-risks-senior-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcontrol-risks-senior-operations-manager"}]}