{"id":120578,"url":"https://alion.io/job/contruent-technical-account-manager","title":"Technical Account Manager","company":{"id":7379,"name":"Contruent","domain":"contruent.com","url":"https://alion.io/company/contruent","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-20T10:40:18Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"The Role\nAs a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accounts-working proactively to ensure customers achieve measurable outcomes from their Contruent investment.\nThis is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.\nWhat You’ll Do\nStrategic Customer Partnership\nAct as the primary technical point of contact for assigned enterprise accounts\nDevelop deep understanding of customer objectives and environments\nServe as a long-term technical advisor\nProactive Technical Leadership\nOwn technical health of customer environments\nConduct assessments, release planning, and best-practice reviews\nGuide architecture and configuration strategy\nEscalation & Issue Leadership\nLead resolution of complex technical issues\nDrive root cause analysis and prevention\nMaintain confidence during high-impact events\nAdoption, Retention & Expansion Support\nSupport renewals with technical insight\nIdentify expansion opportunities\nContribute to QBRs and executive reviews\nCross-Functional Collaboration\nAct as bridge between customers and internal teams\nPartner with Professional Services\nShare best practices\nWhat Success Looks Like\nHigh customer satisfaction and executive trust\nStable, well-adopted environments\nSuccessful renewals\nExpansion opportunities identified\nWhat You Bring\n7+ years experience in enterprise SaaS or related roles\nPrevious experience using Contruent Enterprise (formerly Ares Prism)\nExperience supporting complex enterprise customers\nProject controls or capital project systems expertise\nStrong communication and executive presence\nAdditional Details\nOccasional domestic and international travel\nPost-sales, non-quota-carrying role supporting retention and expansion","description_format":"text","description_chars":2199,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction Management Software"],"lifecycle":[{"event":"open","at":"2026-07-30T00:00:00Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.474,"p_room":0.28,"age_days":82,"expected_fill_days":27,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/contruent-technical-account-manager","json_url":"https://alion.io/job/contruent-technical-account-manager.json","meta":{"generated_at":"2026-10-20T11:05:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12136,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7379},"rest":"https://alion.io/mcp/rest/get_company?id=7379"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcontruent-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcontruent-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcontruent-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/contruent-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcontruent-technical-account-manager"}]}