{"id":1961975,"url":"https://alion.io/job/convene-conference-events-lead","title":"Conference & Events Lead","company":{"id":174485,"name":"Convene","domain":"convene.com","url":"https://alion.io/company/convene","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":139000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":34},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-06T13:11:22Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-21T04:19:28Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Lead the way at Convene 155 Bishopsgate! We are looking for a proactive, London-based operational lead to take charge of our shifts, keeping our premium event spaces in top-tier shape for every occasion. From managing venue security and supporting lead the on-site team to tackling minor maintenance and perfecting room setups, you’ll be the driving force behind seamless guest experiences at one of beautiful Convene locations.\nPlease note that this role requires evening shifts, as it is not a daytime position.\nPlease note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.\nWhat You’ll Do:\nOperational/Quality Control/Maintenance\nAssist with Closing up the venue and conducting quality inspection throughout the building including conference and breakout rooms.\nEnsure any faults or repairs in the building noted during such quality checks are logged on the maintenance fault database.\nMonitor the maintenance database and ensure all maintenance issues are being dealt with through effective communication with central facilities team\nCarry out minor maintenance tasks, providing highest standards of maintenance throughout the building through effective delegation and own input\nResponsible for monitoring external building contractors in and out of the building, Ensuring all signing in procedures are adhered to, checking their work and monitoring activities.\nMonitor work of external building contractors, scheduling, agreeing and following up visit dates, reporting back to the GM with issues and feedback.\nIn conjunction with the GM, be responsible for scheduling, monitoring and coordinating preventative maintenance activities on Sancroft building and facilities.\nTo be responsible for updating the Housekeeping/Facilities SOP manual and training relevant personnel\nFacilities\nTo have overall responsibility for monitoring recycling and waste removal in the building - cardboard boxes, plastic cups, furniture and other equipment\nClient Care\nBy taking a proactive approach ensuring the transition of all client events from booking to event day run efficiently and smoothly.\nTo work closely with the Ops and have proactive approach to client event management, identifying potential room set up and other operational challenges ahead\nTo respond and deal with client comments on the Facilities department\nTo be responsible for inventorying and ordering stock of all client stationery used in training rooms including branded items. For example - delegate pads, pencils, sweets, flipchart pads, \nPersonnel\nTo supervise the daily tasks of the housekeeping/facilities team and ensure that the venue is fully prepared for the following day.\nTo undertake twice yearly appraisals\nTo oversee the team’s weekly timesheets for sign off for submission\nTo conduct weekly meetings with the housekeeping/facilities team communicating customer satisfaction results, special requirements, company information, HR, and weekly operating issues.\nSecurity\n To have overall responsibility for the security of the building, ensuring procedures are in place and adhered to, particularly in the following areas;\nEnsuring all exits, grills and doors are locked or shut when necessary\nThrough effective supervision, ensure all deliveries and collections into the building are handled appropriately\nTo oversee the main and master key boxes in the sales office, ensuring tagging is kept up to date.\nTo be responsible for safe keep\nHousekeeping\nTo assist with servicing of rooms during lunch breaks, replenishing glasses, water, removing dirty coffee cups, generally tidying up ready for the afternoon \nImplement an effective rota/work schedule for the team, delegating tasks and encouraging team work to achieve high standards\nHealth & Safety\nTo represent Ops as a health & safety officer/fire officer ensuring that all mandatory checks/fire bell tests and fire drills are carried out as per the safety regulations.\nTo participate in the monthly health & safety meeting, assist with updating the necessary health & safety paper work\nTo be part of 6-monthly fire drills for day time staff and ensure each member of staff participates in at least one of the drills\nWhat We Look For:\nGood written and verbal communication skills\nGood understanding of audio-visual equipment and troubleshooting\nGood organisational skills\nGood customer service skills\nStrong eye for detail\nTeam player\nProficiency in Microsoft Excel and Word\nWho We Are:\nConvene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. With a network of 38 locations across nine cities in the U.S. and UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, and a warm and welcoming environment to create a turnkey solution for extraordinary meeting and work experiences. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry’s top landlords to deliver increased value to their assets and premium experiences to their tenants. The company counts Hudson’s Bay Company, Ares, and RXR Realty among its investors and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at https://convene.com/ \nWe’re Here For You: \nAt Convene, you’ll receive:\nGenerous paid time off, including an extra day off for your birthday\nParticipation in our pension scheme with contributions from Convene\nProfessional development support\nWellness subsidy to support your wellbeing\nSavings on bikes and equipment through Convene’s Cycle to Work programme\nA chance to be part of a dynamic, growing team\nThe opportunity to have a significant impact on your team and the business in the work that you do\nConvene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.","description_format":"text","description_chars":6048,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Coworking & Shared Office","Event Management"],"lifecycle":[{"event":"open","at":"2026-10-06T15:54:45Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.817,"p_room":0.9,"age_days":13,"expected_fill_days":32,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/convene-conference-events-lead","json_url":"https://alion.io/job/convene-conference-events-lead.json","meta":{"generated_at":"2026-10-21T05:45:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8408,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174485},"rest":"https://alion.io/mcp/rest/get_company?id=174485"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconvene-conference-events-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconvene-conference-events-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconvene-conference-events-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/convene-conference-events-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconvene-conference-events-lead"}]}