{"id":1156037,"url":"https://alion.io/job/convenientmd-medical-receptionist-28","title":"Medical Receptionist","company":{"id":672843,"name":"ConvenientMD","domain":"convenientmd.com","url":"https://alion.io/company/convenientmd","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":92000,"period":"year","method":"role_country_seniority_unknown","sample_n":3371},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T20:55:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-25T01:52:41Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At ConvenientMD, we’reon a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we’rebuilding a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. \nThe Opportunity \nAs a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible forgreeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. \nThis is the perfect opportunity for someone who'slooking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply! \nYour Impact \nPatient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistanceboth in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor.\nRegister patients efficiently, ensuring completion of all required forms with accurateinformation.\nHandle insurance and billing inquiries, providing clear and concise information to patients.\nAid ill or distraught patients as necessary and with available resources.\n\nPayment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.Proactively and confidently request a card on file, follow-up on patient balances, and ensure timelypatient payments.\n\n Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.Manage patient reservations (online and walk-in) and registration, optimizingpatient satisfaction and provider schedules.\nAssistin scheduling specialist referrals as needed for patient follow-up.\nWork with attention to detail in all tasks, navigating between multiple software systems to follow protocols establishedby our occupational health partners in support of our Employer Services team.\n\nFront Desk Management:Answer and direct phone calls in a professional and timelymanner.\nKeep the reception area organized and tidy, creating a welcoming environment for patients.\nPerform various administrative duties, including photocopying, filing, and maintainingdaily activity logs.\n\nCMD Technology & Offerings Expert:Become familiar with scope of services provided at CMD and costs affiliated with all services.\nNavigate and utilizevarious software systems for reservation scheduling and electronic medical records. \n\nRequired Availability \nMust be able to work 12-hour shifts in consecutive and or non-consecutive days:For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday. \nFor part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday. \nFor per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week. \n\nFlexibility to work nights, weekends, holidays. \nWhen needed, mustbe able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.\nRequired to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute. \nWho You Are \nEducation: High School Diploma or GED required.\n Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.\nDetail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.\nCompassionate, authentic, and patient focused: Supports patients through kindness; demonstratingunderstanding for others and contributing to the creating a community of belonging.\nTechnically savvy:Proficient with Microsoft Office Suite or related software.\nEffective communicator and cross collaborator: Ability to establishand maintain positive relationships with patients, team members, and stakeholders across the organization.\nExcellent team player:You enjoy collaborating with others and being a part of a strong teamdynamic.\nDriven and self-motivated: Capable of working independently, possessa level of initiative and enthusiasm to help drive results. Actively identifyingbetter ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization.\nStrong analytical and problem-solving skills:Able to comprehend, interpret, and apply the appropriate sectionsof applicable laws, guidelines, regulations, ordinances, and policies.\nTrustworthy: Ability to maintainconfidentiality and handle all patient information in accordance withHIPAA regulations. \nBonus Qualifications \nMedical Receptionist certification\nPreviousexperience in a medical receptionist role or similar customer service position\nFamiliaritywith medical terminology and basic knowledge of insurance processes\nExperience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation\nExperience working with insurance billing and coding information\nWhy You'll Love Working With Us\nCollaborative team environment that encourages professional growth\nUrgent care services at no cost to our team members and their families\nExtensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance\n401k match after one year of service \nAccess to our primary care (depending on location)\nEducational Alliance with Purdue University Global and reduced tuition rates for team members and their families \nEmployer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more\nThere's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. \nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.","description_format":"text","description_chars":7299,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Emergency Medicine"],"lifecycle":[{"event":"open","at":"2026-09-23T21:35:35Z"}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.624,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:0","evergreen","wave","urgency","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/convenientmd-medical-receptionist-28","json_url":"https://alion.io/job/convenientmd-medical-receptionist-28.json","meta":{"generated_at":"2026-09-25T02:09:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2253,"day_limit":5000,"remaining_today":2747,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}