{"id":1378523,"url":"https://alion.io/job/convera-sales-support-coordinator-6","title":"Sales Support Coordinator","company":{"id":8758,"name":"Convera","domain":"convera.com","url":"https://alion.io/company/convera","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":13,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-28T06:47:03Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-11T20:31:11Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Sales Support Coordinator - Luxembourg\nConvera is seeking a Sales Support to provide dedicated, end-to-end operational support to our Go-to-Market (GTM) team. In this role, you’ll help the sales team run smoothly, handling operational and administrative tasks, supporting client requests, and helping connect Sales with other teams. \nRoles and Responsibilities: \nProvide day-to-day operational support to the sales team, helping ensure client requests, internal tasks, and deliverables are followed through to completion. \nHelp resolve client and operational issues, working with the right teams and escalating where needed. \nLiaise with colleagues across Sales, Operations, Legal, Finance, Product, Privacy, and Risk to help keep client and deal-related matters moving. \nAccurately book deals, making sure trades and transactions are entered correctly in the relevant systems. \nTrack client information and expiries, proactively flagging upcoming dates to the team and clients so the right actions can be taken on time. \nSupport payment and settlement activity, helping to resolve exceptions and ensure funds move accurately and on time. \nHelp with account and user setup, including arranging client platform access and keeping records accurate and up to date. \nPrepare customer reports and share accurate, timely information with clients and internal stakeholders. \nRequired Qualifications: \nA basic understanding of, or a strong interest in, payments and/or FX processes (full training will be provided). \nSome familiarity with financial markets and instruments (e.g., spot, forwards, and options) is helpful, along with a willingness to learn how they are traded and settled. \nComfortable using everyday computer systems and tools (e.g., Salesforce/CRM and MS Office), with the aptitude to pick up new platforms quickly. \nA proactive, can-do attitude and a willingness to take ownership of your tasks. \nClear, professional communication skills, and confidence interacting with clients and colleagues. \nGood problem-solving skills and strong attention to detail. \nWell organized, with the ability to juggle multiple tasks and deadlines. \nPrior experience in an administrative, customer service, sales support, or operations role is preferred. \nFluency is French is required and German is a plus \nAbout Convera \nConvera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. \nOur teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. \nAs a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. \nWe offer an abundance of competitive perks and benefits including: \nCompetitive salary \nOpportunity to earn a bonus (dependent on performance) \nGreat career growth and development opportunities in a global organization \nCorporate benefits \nThere are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. \nApply now!","description_format":"text","description_chars":3777,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-09-28T07:27:37Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.551,"p_room":0.9,"age_days":11,"expected_fill_days":34,"reasons":["conf:1","stale_co","velocity","win:mid"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/convera-sales-support-coordinator-6","json_url":"https://alion.io/job/convera-sales-support-coordinator-6.json","meta":{"generated_at":"2026-10-11T22:27:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12294,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8758},"rest":"https://alion.io/mcp/rest/get_company?id=8758"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconvera-sales-support-coordinator-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconvera-sales-support-coordinator-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconvera-sales-support-coordinator-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/convera-sales-support-coordinator-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconvera-sales-support-coordinator-6"}]}