{"id":4170559,"url":"https://alion.io/job/convin-senior-software-engineer","title":"Senior Software Engineer","company":{"id":63291,"name":"Convin","domain":"convin.ai","url":"https://alion.io/company/convin","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Celery","optional":false},{"name":"ClickHouse","optional":false},{"name":"Docker","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Hallucination","optional":false},{"name":"Jaeger","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Qdrant","optional":false},{"name":"RabbitMQ","optional":false},{"name":"RAG","optional":false},{"name":"Redis","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Text-to-Speech","optional":false},{"name":"WebSockets","optional":false},{"name":"Claude Code","optional":true},{"name":"Copilot","optional":true},{"name":"Cursor","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Embeddings","optional":true},{"name":"Envoy","optional":true},{"name":"gRPC","optional":true},{"name":"Helm","optional":true},{"name":"Istio","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"ScyllaDB","optional":true},{"name":"Service Mesh","optional":true},{"name":"Terraform","optional":true},{"name":"WebRTC","optional":true}],"status":"live","first_seen_at":"2026-11-12T14:35:25Z","employer_posted_date":null,"last_verified_at":"2026-11-12T14:35:25Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"We're hiring a Senior Backend Engineer to own high-throughput, real-time systems behind Convin's AI products: voicebots, AI agents, Auto QA and agent assist.\n\nConvin builds AI for contact centers. Our platform serves 100+ enterprise clients across BFSI, edtech and other sectors, handles 50M+ API requests a month, runs 500K+ voicebot calls a day and analyzes 500M+ conversations a year.\n\nYou'll design systems end to end, ship them to production, and be on the hook for how they behave at scale. This is a role for an engineer who wants ownership, not tickets.\n\nWhat you'll work on:\nReal-time voice AI. Build and scale our Go voicebot across WebSocket and SIP, orchestrating STT -> LLM -> TTS with sub-second end-to-end latency at hundreds of thousands of calls a day.\nLLM systems in production. Design RAG pipelines, function calling (CRM updates, calendar booking, payment links) and multi-provider LLM orchestration with fallbacks, caching and guardrails against hallucination.\nCore platform services. Own high-volume services such as our rule engine, job scheduler and notification system, each running millions of operations a day.\nScale and cost. Profile, tune and right-size services on Kubernetes; cut latency and cloud, LLM and TTS spend without hurting quality.\nData layer. Model data and optimize queries across PostgreSQL, Redis, ClickHouse and Qdrant.\nObservability and reliability. Instrument services with Prometheus, Grafana and Jaeger; define SLOs, run on-call for what you own, and write blameless postmortems.\nEngineering leadership. Write design docs, review code, mentor SDE1/SDE2 engineers and interns, and raise the bar on code quality.\nCustomers. Join technical discussions with enterprise clients when a design needs to fit their telephony, data or compliance constraints.\n\nWhat we're looking for:\n4+ years of experience years building backend systems, with at least 1 year owning services in production at meaningful scale.\nStrong in Go (preferred) or Python, with solid grasp of concurrency, networking and memory behavior.\nHands-on distributed systems experience: queues (Kafka, RabbitMQ or Celery), caching, idempotency, retries, backpressure and graceful degradation.\nProduction experience with Kubernetes and Docker on AWS or GCP, including autoscaling and resource tuning.\nStrong PostgreSQL skills: schema design, indexing, query plans; working knowledge of Redis.\nHas shipped at least one LLM-powered feature to real users and can talk about its latency, cost and failure modes.\nUses metrics, logs and traces to debug, not guesswork.\nWrites clear design docs and can defend trade-offs with numbers.\nOwnership mindset: you've seen a system through launch, incidents and the rewrite after.\n\nNice to have:\nReal-time audio or voice: WebRTC, SIP, telephony, or STT/TTS providers.\nRAG and vector databases (Qdrant or similar), embeddings, prompt engineering and LLM evaluation.\nClickHouse, ScyllaDB or Elasticsearch for analytics or high-write workloads.\nService mesh and infra tooling: Envoy, Istio, Terraform, Helm.\ngRPC and WebSocket services at high connection counts.\nMulti-tenant SaaS architecture, or single-to-multi-tenant migrations.\nFluency with AI coding tools (Claude Code, Cursor, Copilot) in daily work.\nStartup experience, or having built something from zero to production.\n\nWhy Convin:\nReal scale, early. Your code handles millions of conversations from day one, not a demo.\nFrontier problems. Sub-second voice AI, LLM cost and latency, and agentic systems that act on customers' behalf.\nOwnership. Small team, large surface area; you own systems, not tickets.\nGrowth. Our backend leads grew from within, from intern to lead.\n\nHiring process:\nIntroductory call\nLLD / machine coding round\nHLD round\nFinal interview with the hiring manager\nSkills\nAWS, Docker, GCP, Go, Kubernetes, PostgreSQL, Python, Redis","description_format":"text","description_chars":3848,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Speech & Audio AI","AI Agents","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-12T14:35:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["seen:1","win:early"],"computed_at":"2026-11-14T04:27:14Z"},"pay":null,"html_url":"https://alion.io/job/convin-senior-software-engineer","json_url":"https://alion.io/job/convin-senior-software-engineer.json","meta":{"generated_at":"2026-11-14T04:27:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7118,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63291},"rest":"https://alion.io/mcp/rest/get_company?id=63291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconvin-senior-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconvin-senior-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconvin-senior-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/convin-senior-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconvin-senior-software-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4170559}},{"tool":"search_jobs","arguments":{"company":"convin.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4170559},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}