{"id":940102,"url":"https://alion.io/job/convoso-remote-senior-platform-engineer","title":"Senior Platform Engineer","company":{"id":675292,"name":"Convoso","domain":"convoso.com","url":"https://alion.io/company/convoso","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Woodland Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":190000,"max":210000,"currency":"USD","period":"year","gross":null,"usd_annual":210000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"ClickHouse","optional":false},{"name":"Go","optional":false},{"name":"NATS","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Twilio","optional":false},{"name":"WebRTC","optional":false},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-09-15T14:49:39Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-03T19:47:37Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.\nWho We Are:\nWhile headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a \"best place to work\" company, our culture fosters team integrity, positive persistence, and continuous growth.\nOur core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.\nConvoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.\nMost roles at Convoso function as “hybrid” with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso’s U.S. hiring is open to candidates residing anywhere within the United States.\nThe Job:\nConvoso is seeking a Senior Platform Engineer to help architect and build the next generation of our high-volume, real-time communication platform. We are not just looking for someone who knows a single telecom technology-we are looking for a distributed systems engineer who has built large-scale, high-concurrency communications platforms where milliseconds matter.\nIn this role, you will help rebuild and modernize our core platform in Go (Golang), designing high-performance backend microservices that handle massive call volumes, real-time event routing, voice media streaming, and large-scale analytics with carrier-grade reliability.\nResponsibilities summary:\n\n1. Distributed Backend & Next-Gen Architecture (Go)\nArchitect, write, and maintain production-grade microservices in Go (Golang) to power Convoso’s next-generation SaaS platform.\nDesign high-throughput, low-latency distributed systems that seamlessly coordinate call routing, reporting, AI processing, and customer data synchronization across services.\nUtilize modern messaging and event-streaming technologies (NATS, JetStream, Kafka) to handle massive event volumes reliably and asynchronously.\n2. Real-Time Telephony & Media Pipeline\nBuild, scale, and optimize real-time voice and communication pipelines using FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, and RTPengine.\nManage high-concurrency Session Initiation Protocol (SIP) traffic, media streaming, and call control logic with ultra-low latency constraints.\nInterface directly with carrier infrastructure to ensure high call quality, instant call placement, and fault-tolerant voice routing.\n3. High-Performance Data Engineering & Analytics\nWork with high-performance, large-scale database architectures tailored for both transactional workloads (PostgreSQL) and massive operational analytics (ClickHouse).\nOptimize system queries, data structures, and state management to ensure real-time reporting and dashboard responsiveness under heavy load.\n4. Scalability, Performance & Cloud Operations\nIdentify bottlenecks across real-time pipelines and optimize code, networking, and memory allocation for maximum speed and resource efficiency.\nDeploy, operate, and support resilient software across large-scale cloud production environments with high uptime requirements.\nParticipate in system design reviews, promote software engineering best practices, and collaborate closely with product and infrastructure teams.\nWho You Are:\nTechnical Stack & Domain Expertise\n Primary Language: Professional experience building large-scale, high-concurrency backend software in Go (Golang).\nReal-Time Communication Stack: Hands-on experience with real-time communications platforms and protocols, including FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, or RTPengine.\nDistributed Event Streaming: Proven track record building event-driven architectures using NATS, JetStream, or Apache Kafka.\n Database Mastery: Experience operating both relational databases (PostgreSQL) and analytical column-oriented databases (ClickHouse) at scale.\nNetworking & Protocols: Working command of SIP, WebRTC media streams, network packet flow, and core telephony concepts.\nCore Architectural Competencies\nDistributed Systems Design: Proven experience architecting systems composed of many interdependent microservices operating at high velocity.\n Real-Time Performance Focus: Demonstrated track record building software where ultra-low latency is critical (e.g., immediate call connection, sub-second event processing).\nSystem Scalability: Experience scaling production infrastructure to seamlessly support rapid growth in users, events, and concurrent traffic.\n Target Backgrounds: Backgrounds from communication platforms and CPaaS providers (e.g., Twilio, SignalWire, Telnyx, or similar high-scale VoIP/telecom ecosystems) are highly desirable.\nWHAT SUCCESS LOOKS LIKE\nYou focus on solving complex platform engineering problems over simply checking technology boxes.\nYou bring a deep curiosity for high-performance systems and enjoy building infrastructure that processes millions of real-time interactions daily.\nYou write clean, scalable Go code that strengthens the reliability, speed, and capability of Convoso’s flagship product suite.\nWork Perks Worth The Hype:\nCompetitive compensation package\nStock options\n100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability\nAffordable Vision plan and optional FSA\nPTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave\nYour birthday off\n401k program with generous company match\nNo cost Employee Assistance Program and Travel Assistance\nMonthly Gym membership reimbursement\nMonthly credits toward food & beverage\nCompany Outings\nOn and offsite team building events\nPaid training for departments\nApple laptop (most roles)\nAnd a team of highly experienced and kind colleagues!\nHQ Office:\nCasual office environment & dress\nDaily catered lunches\nFully stocked kitchen (Dietary restriction-friendly)\nHappy Hours\nOn-site Car Wash \nFree Parking \nCompensation:\n The base salary range is: $190,000 - $210,000\nThe Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match.\nYour California Privacy Rights:\nAs a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.","description_format":"text","description_chars":7350,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Gym membership","Life insurance","Parental leave","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Lead Generation","Call Center Services","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-15T16:59:32Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.611,"p_room":0.45,"age_days":48,"expected_fill_days":29,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":210000,"is_top_pay":true},"html_url":"https://alion.io/job/convoso-remote-senior-platform-engineer","json_url":"https://alion.io/job/convoso-remote-senior-platform-engineer.json","meta":{"generated_at":"2026-11-04T00:32:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":784,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":675292},"rest":"https://alion.io/mcp/rest/get_company?id=675292"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconvoso-remote-senior-platform-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconvoso-remote-senior-platform-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconvoso-remote-senior-platform-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/convoso-remote-senior-platform-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconvoso-remote-senior-platform-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":940102}},{"tool":"search_jobs","arguments":{"company":"convoso.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":940102},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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