{"id":3814503,"url":"https://alion.io/job/coolray-lead-coordinator-suwanee","title":"Lead Coordinator - Suwanee","company":{"id":1836627,"name":"Coolray","domain":"coolray.com","url":"https://alion.io/company/coolray","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Suwanee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-05T15:35:45Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T16:47:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nCoolray is currently seeking a Water Coordinator to join our team of creative, energetic, and dedicated employees who are committed to delivering an exceptional customer service experience every day. Our Water Coordinator plays an essential role in our team and is often one of the first points of contact our customers have with Coolray. This position is responsible for scheduling customer appointments, ensuring daily schedules are properly managed, making confirmation calls, and processing various types of paperwork.\nThe ideal candidate is highly organized, detail-oriented, able to multitask, and thrives in a fast-paced environment. Strong communication skills and a commitment to providing excellent customer service are essential for success in this role.\nJoin the Coolray team and be part of a company dedicated to delivering outstanding service to our customers!\nWhat’s In It For Me?\nMarket Value Compensation\nRobust PTO Plan\nHealth, Vision and Dental plans for you and your family to choose from\n401K Retirement Plan with company match up to 30%\nLife Insurance, Short-Term and Long-Term Disability\nSpecial Program Options: FSA, EAP, Legal Services, and Identity Theft\nContinuous Training for your Professional Development\nWorking in a dynamic, collaborative, and fun environment\nResponsibilities\nWhat Will I Do?\nSchedule sales appointments for all locations via phone and email\nCreate purchase orders for equipment and coordinate delivery as needed\nCall customers to confirm sales appointments\nEnsure sales appointments are filled each day by continuously reviewing the schedule and maintaining flexible client lists\nReassign and reschedule sales appointments as needed to drive revenue generation\nCoordinate with vendors and subcontractors on scheduling changes\nProvide field support with paperwork processing as needed\nWork with Outside Sales Consultants to address scheduling bottlenecks or issues\nQualifications\nDo I have What it Takes?\nHigh School Diploma or GED\n2+ years experience in Office Administration, Appointment Scheduling or Dispatch\nExcellent organizational skills\nAdvanced Microsoft Excel skills\nExperience with Service Titan a plus\nAbility to balance multiple priorities at one time\nExperience working with customers and providing outstanding service\nFlexibility with evening and weekend work hours as needed\nEqual Opportunity Employer\nWrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.\n#CRATLI#LI-PW1","description_format":"text","description_chars":3026,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Professional development","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-05T15:35:45Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:1","urgency","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/coolray-lead-coordinator-suwanee","json_url":"https://alion.io/job/coolray-lead-coordinator-suwanee.json","meta":{"generated_at":"2026-11-07T20:35:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1836627},"rest":"https://alion.io/mcp/rest/get_company?id=1836627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoolray-lead-coordinator-suwanee"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoolray-lead-coordinator-suwanee"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoolray-lead-coordinator-suwanee"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coolray-lead-coordinator-suwanee\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoolray-lead-coordinator-suwanee"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3814503}},{"tool":"search_jobs","arguments":{"company":"coolray.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3814503},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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