{"id":1703069,"url":"https://alion.io/job/coopercos-field-service-engineer-i","title":"Field Service Engineer I","company":{"id":2859488,"name":"CooperCompanies","domain":"coopercos.com","url":"https://alion.io/company/coopercos","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Livingston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":59796,"max":79675,"currency":"USD","period":"year","gross":null,"usd_annual":79675},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T19:39:16Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-16T02:07:17Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"This position is responsible for providing installation, calibration, maintenance, repair, validation, and support services for IVF customers across North America under guidance.\nPerforms field-based equipment service and installation activities following established procedures. Builds technical competency across supported products and utilizes D365 CRM for service documentation.\n Essential Functions & Accountabilities:\nObtain certifications to install and service assigned IVF equipment\n\nPerform equipment installations following standard procedures\n\nPerform routine service, maintenance, calibration, and validation tasks\n\nProvide basic technical support to customers and sales teams\n\nAssist in troubleshooting and repair activities\n\nMaintain accurate paperwork and device history records in D365\n\nSupport workshops and trade shows (setup and teardown)\n\nManage travel logistics and expense reporting\n\nParticipate in training and team meetings\n\nPerform other duties as assigned\n\nKnowledge, Skills and Abilities:\nBasic understanding of medical device service\n\nFoundational knowledge of microscopy and lab environments\n\nAbility to follow procedures and work under guidance\n\nBasic troubleshooting skills (electrical and mechanical)\n\nStrong organizational and communication skills\n\nFamiliarity with MS Office; CRM exposure preferred\n\nPassing of background check, which may include verification of prior employment, criminal conviction history, educational and driving records.\n\nWork Environment:\nLifting of 50 lbs is common\nContact with household cleaners\nExperience:\nExperience in Medical Equipment Field Service or Service and Repair preferred. \nCRM business system operation.\nEducation:\nBachelor’s Degree in a related technical discipline or equivalent experience.\nBiomedical Equipment education a plus\nAs an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.\nTo all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at .\nAs an employee of CooperSurgica you'll receive a competitive total compensation plan. Your recruitment team will be able to share more information about any variable pay opportunity and benefit package that accompanies this role.The good faith estimate of the salary range for this role is $59,796 to $79,675. 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