{"id":1703201,"url":"https://alion.io/job/coopercos-operations-coordinator","title":"Operations Coordinator","company":{"id":2859488,"name":"CooperCompanies","domain":"coopercos.com","url":"https://alion.io/company/coopercos","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Henrietta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":31,"currency":"USD","period":"hour","gross":null,"usd_annual":62000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-09T04:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-16T06:09:44Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more atwww.coopervision.com\n This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)\n This position requires full-time onsite work (5 days per week) in West Henrietta, NY and is not eligible for relocation assistance.\nJob Summary:\nThe Operations Coordinator coordinates and executes all key employee, customer, and commercial teams tours at the West Henrietta facility, managing logistics, vendors, schedules, and on site support to ensure smooth, high quality experiences that align with site priorities and operational needs. Aligns with corporate guidelines on branding and supporting commercial teams with key customer interactions. Lead engagement teams to drive engagement activities. Act as a back up to current administrative assistant and reception when necessary.\n Partner with corporate marketing, communications and professional affairs\n\nPlan and schedule plant tours in coordination with Operations and the commercial organizations.\n\nConduct engaging, accurate, and safety-compliant tours.\n\nPrepare facility readiness (badges, PPE kits, demo materials, rooms, signage).\n\nMaintain visitor logs, NDAs, acknowledgments, and version-controlled talking points.\n\nKeep visual aids, route maps, and content aligned with current processes.\n\nDevelop and maintain tour guide materials\n\nProvide post-tour follow-up and feedback collection.\n\nResponsibilities are not limited to the items listed above; additional duties may be assigned as business needs evolve to support plant operations, visitor engagement, and cross functional priorities including supporting our sister locations\n\nServe as the primary interface between visitors and plant functions.\n\nRoute visitor questions to subject matter experts and ensure timely follow-up.\n\nStay informed of changes affecting routes, safety, or messaging.\n\nRepresent the plant professionally to all internal and external visitors.\n\nCoordinate all travel logistics for Corporate Events, including ground transportation, aviation arrangements, and hotel accommodations for attendees and executives.\n\nOversee vendor management for event services such as transportation, and accommodations, ensuring seamless and cost-effective event execution.\n\nDevelop and maintain detailed travel itineraries and logistics schedules to ensure all aspects of transportation and accommodations were handled efficiently.\n\nUphold strict confidentiality when handling sensitive information related to logistics and events.\n\nCollaborate with internal teams and external vendors, including Catering, IT, Global Security, commercial, engagement.\n\nAssist in coordinating assigned corporate events while adhering to established policies and procedures to ensure customer satisfaction.\n\nDevelop, deploy, and oversee registration tools, onsite applications, and other event-related deliverables.\n\nUtilize department technology platforms, such as SharePoint, and Microsoft Office 365, to support event planning and departmental activities\n\nLead engagement team activities and execute team ideas\n\nWill provide administrative support to other functions as necessary\n\n Knowledge, Skills and Abilities:\nMicrosoft Office Suite with a proficiency in Excel. ERP systems and Warehouse Management systems experience required.\n\nPresentation skills required.\n\nProven ability to prioritize and manage multiple tasks efficiently.\n\nSkilled in managing customer expectations and requests with a solutions-oriented approach.\n\nExcellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and all levels of management.\n\nDemonstrated strength in project management and organizational capabilities.\n\nHighly focused on delivering exceptional customer service on multiple platforms\n\nWork Environment:\nNormal warehouse and office environment with some exposure to dust, heat, cold, and noise.\n\nExperience:\n5+ years experience in event planning and management\nWarehouse and distribution knowledge preferred\n5+ travel planning and arraignments\n\nEducation:\nAssociates Degree Required \nBachelors Degree preferred\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.\nFor U.S. locations that require disclosure of compensation, the starting base pay for this role is between $25.67 and $31.22 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.","description_format":"text","description_chars":5579,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Lifestyle"],"lifecycle":[{"event":"open","at":"2026-10-02T14:01:44Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.487,"p_room":0.55,"age_days":37,"expected_fill_days":27,"reasons":["conf:3","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":62000,"is_top_pay":false},"html_url":"https://alion.io/job/coopercos-operations-coordinator","json_url":"https://alion.io/job/coopercos-operations-coordinator.json","meta":{"generated_at":"2026-10-16T10:57:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9581,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859488},"rest":"https://alion.io/mcp/rest/get_company?id=2859488"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoopercos-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoopercos-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoopercos-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coopercos-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoopercos-operations-coordinator"}]}