{"id":1154265,"url":"https://alion.io/job/coopervision-collections-specialist-contract-3","title":"Collections Specialist (Contract)","company":{"id":253547,"name":"CooperVision","domain":"coopervision.com.sg","url":"https://alion.io/company/coopervision","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":19,"ghost_share":0,"stale_share":0.474,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Victor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-23T18:46:15Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T02:43:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.\nThis role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)\nThis position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance\nJob Summary\nThe Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information. This position assists with aging report reviews, supports audits, and provides excellent customer service to internal and external stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools.\n Key Responsibilities\nCollections Activities: Contact customers regarding past-due invoices; document collection efforts accurately.\nDispute Resolution: Assist in resolving basic billing disputes; escalate complex issues to the Supervisor.\nAging Report Review: Monitor assigned accounts and follow up on overdue balances.\nCustomer Service: Respond to inquiries promptly and professionally; maintain positive relationships with customers.\nProcess Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices.\nOther Duties: Perform additional responsibilities as assigned by the Collections Supervisor.\n Associate’s degree in Accounting, Business or equivalent experience (preferred).\n0-2 years of AR/collections experience (entry-level).\nProficient in Microsoft Office Suite (Word, Excel, Outlook).\nExperience with ERP systems (Oracle or Microsoft Dynamics preferred).\nStrong attention to detail and accuracy in data entry.\nExcellent organizational and time-management skills.\nEffective communication and customer service skills.\nAbility to work in a fast-paced Global Business Services environment.\nProficiency in Microsoft Excel and ERP systems.\nFor U.S. locations that require disclosure of compensation, the starting base pay for this role is between $22.75 and $30.25 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.\n#LI-SD1","description_format":"text","description_chars":3452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Consumer Goods","Health Care","Eyewear","Vision Care & Ophthalmology"],"lifecycle":[{"event":"open","at":"2026-09-23T19:30:20Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/coopervision-collections-specialist-contract-3","json_url":"https://alion.io/job/coopervision-collections-specialist-contract-3.json","meta":{"generated_at":"2026-09-24T12:05:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}