L2 DevOps Engineer

OUR

OPPORTUNITY

We are seeking

an L2 DevOps Engineer to support the stability, availability, and

performance of enterprise banking platforms. This role focuses on operational

support, environment management, automation, and incident resolution across

non-production and production environments.

The L2 DevOps

Engineer will work closely with Application Support (L1/L3), Development,

QA, Security, and Infrastructure teams to ensure reliable system operations

in highly regulated banking environments.

YOU

WILL

»Provide Level 2 DevOps

operational support for banking applications across development, testing, UAT,

and production environments.

»Monitor system health,

infrastructure, and application performance, proactively identifying and

resolving issues before business impact.

»Troubleshoot and

resolve environment, deployment, pipeline, and infrastructure issues beyond L1

capability.

»Support and maintain

CI/CD pipelines, automation scripts, and platform configurations.

»Manage and support

containerized and cloud-based environments (Docker, Kubernetes, Azure/AWS).

»Perform root cause

analysis (RCA) for recurring incidents and contribute to permanent fixes.

»Collaborate with

development and QA teams to support application deployments, hotfixes, and

configuration changes.

»Ensure systems comply

with security, compliance, and regulatory requirements applicable to KSA

banking clients.

»Maintain operational

documentation, runbooks, and standard operating procedures.

»Participate in on-call

or incident response activities when required.

Requirements

»TO BE SUCCESSFUL IN THE ROLE YOU NEED

»Bachelor’s degree in Computer

Science, Engineering, or a related field.

»5-10 years of experience in a DevOps, Platform, or Infrastructure Support role.

»Strong experience with CI/CD

tools (e.g., Azure DevOps, Jenkins, GitLab CI).

»Strong experience with OpenShift.

»Hands-on experience with Linux/Unix

systems and scripting (Bash, PowerShell).

»Experience with containerization

and orchestration technologies (Docker, Kubernetes).

»Familiarity with cloud platforms (Azure and/or AWS).

»Solid understanding of ITIL-based

operations, incident, and problem management.

»Experience supporting production

systems with high availability and strict SLAs.

»Strong troubleshooting,

communication, and collaboration skills