{"id":2872277,"url":"https://alion.io/job/copado-renewals-manager-2","title":"Renewals Manager","company":{"id":1770095,"name":"Copado","domain":"copado.com","url":"https://alion.io/company/copado","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":160000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":266},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copado","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-16T21:11:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T16:52:30Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Copado\nCopado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.\nAbout the Role\nWe are seeking a proactive, commercially minded Renewals Manager to own and drive the successful renewal of an assigned portfolio of North American customers.\nIn this customer-facing role, you will build strong relationships, understand customer business objectives, reinforce the value of their Copado partnership, and lead renewal conversations through successful closure. You will own a 120-day rolling renewal forecast, proactively identify and mitigate retention risks, and partner closely with Sales and Customer Success to protect recurring revenue and deliver a positive customer experience.\nSuccess requires strong communication, commercial judgment, disciplined execution, and a genuine commitment to helping customers realize continued value from Copado.\nWhat You'll Do\nOwn Renewal Outcomes: Manage assigned renewal opportunities from initial engagement through negotiation and closure, maximizing recurring revenue retention and minimizing preventable churn.\nEngage Customers Proactively: Initiate and lead customer calls and discovery conversations to understand business priorities, assess renewal intentions, uncover risks, and establish clear, mutually agreed next steps.\nReinforce Customer Value: Partner with Customer Success to understand adoption and business outcomes, helping customers connect Copado's capabilities to their business objectives and justify continued investment.\nManage Your Forecast: Own and continuously manage a 120-day rolling renewal forecast, using customer-validated commitments, identified risks, and actionable next steps to drive forecast accuracy and predictability.\nIdentify and Mitigate Risk: Proactively address potential churn, contraction, and renewal delays by developing actionable mitigation plans and engaging appropriate stakeholders.\nLead Commercial Negotiations: Prepare renewal proposals, negotiate pricing and contract terms, and navigate customer objections to secure mutually beneficial agreements.\nBuild Customer Relationships: Develop relationships with key stakeholders, decision-makers, and economic buyers to support successful renewal decisions.\nCollaborate Cross-Functionally: Work closely with Sales, Customer Success, Legal, and Finance to align renewal strategies, resolve challenges, and identify expansion opportunities.\nMaintain Operational Discipline: Keep CRM opportunities accurate and current, including forecast status, renewal amounts, close dates, customer risks, and next steps.\nDrive Continuous Improvement: Contribute insights and best practices that strengthen customer engagement, renewal execution, and revenue predictability.\nWhat We're Looking For\nYou have 3+ years of experience in SaaS renewals, account management, or a customer-facing revenue role, with a demonstrated ability to retain recurring revenue.\nYou proactively engage customers, lead meaningful discovery conversations, and build relationships with key stakeholders and decision-makers.\nYou can confidently communicate business value, navigate customer objections, and negotiate commercial agreements that support successful renewals.\nYou have experience managing renewal opportunities and revenue forecasts, with a disciplined approach to identifying risks, documenting next steps, and maintaining CRM accuracy.\nYou thrive in a cross-functional environment, collaborating effectively with Sales, Customer Success, and other internal stakeholders to achieve customer and business outcomes.\nYou are highly organized, self-directed, and accountable, with the ability to independently manage a portfolio of renewal opportunities and consistently drive them toward successful closure.\nBenefits\nCopado offers a comprehensive benefits package, which includes:\nCompetitive salary and performance-based bonuses\nComprehensive health, dental, and vision insurance\n401(k) Plan\nPaid Time Off\nWellness Perks\nCompensation for this role will vary based on several factors, including the candidate's qualifications, skills, competencies, and experience. Pay ranges are not necessarily representative of starting salaries for all locations. In addition to our outstanding benefits package, eligible full-time employees may also qualify for Copado's equity program. \nCopado's pay ranges reflect On Target Earnings (OTE), which encompasses base salary, bonuses, and/or commissions for meeting 100% of set targets.\nThe pay range for this role is:\n$118,000 - $135,000 USD per year\n#LI-Onsite","description_format":"text","description_chars":4889,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["DevOps & Platform Engineering","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-10-19T20:11:40Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":72500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":2}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":3,"expected_fill_days":42,"reasons":["conf:2","wave","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/copado-renewals-manager-2","json_url":"https://alion.io/job/copado-renewals-manager-2.json","meta":{"generated_at":"2026-10-20T17:26:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19977,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770095},"rest":"https://alion.io/mcp/rest/get_company?id=1770095"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcopado-renewals-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcopado-renewals-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcopado-renewals-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/copado-renewals-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcopado-renewals-manager-2"}]}