{"id":4204401,"url":"https://alion.io/job/copeland-cnc-service-engineer","title":"CNC Service Engineer","company":{"id":1847558,"name":"Copeland","domain":"copeland.com","url":"https://alion.io/company/copeland-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":72,"ghost_share":0,"stale_share":0.847,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sidney, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T23:13:34Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T22:26:37Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Us\nWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercialand industrial spaces through HVACR technologies. We protect temperature-sensitivegoods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, softwareand monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.\nWhether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!\nThe CNC Service Engineer is responsible for the installation, maintenance, troubleshooting, repair, and optimization of CNC equipment at company facilities. This role provides technical expertise to ensure equipment reliability, maximize machine uptime, and support customer satisfaction through timely service and problem resolution. The engineer works closely with plants, manufacturing teams, and machine tool suppliers to diagnose mechanical, electrical, hydraulic, pneumatic, and CNC control system issues.\nAs a CNC Service Engineer, You Will:\nEquipment Installation & Commissioning\nInstall, align, and commission CNC machines and related equipment.\nVerify machine performance against specifications and acceptance criteria.\nConfigure CNC controls, tooling systems, and machine parameters.\nConduct machine run-offs and acceptance testing.\nMaintenance & Repair\nPerform preventive and predictive maintenance on CNC machines and auxiliary equipment.\nTroubleshoot and repair mechanical, electrical, hydraulic, pneumatic, servo, and spindle-related issues.\nDiagnose problems related to CNC controls, drives, motors, feedback systems, machine networking and machine geometry.\nReplace and calibrate machine components as required.\nTechnical Support\nProvide onsite and remote technical support to various plant teams.\nAnalyze machine performance issues and implement corrective actions.\nAssist operators and maintenance personnel with troubleshooting procedures.\nSupport process improvement initiatives to enhance machine reliability and productivity.\nCustomer Service\nMaintain strong customer relationships through professional communication and service delivery.\nTrain personnel on machine operation, maintenance, and best practices.\nDocument service activities and provide detailed field reports.\nRecommend upgrades, retrofits, and preventive maintenance solutions.\nDocumentation & Compliance\nComplete service reports, maintenance records, and technical documentation.\nEnsure compliance with company safety standards and customer requirements.\nFollow lockout/tagout, machine safety, and environmental regulations.\nMaintain service inventory, tools, and company assets.\nSuccess Metrics\nMachine uptime performance.\nResponse time to service requests.\nFirst-time fix rate.\nCustomer satisfaction ratings.\nPreventive maintenance completion rate.\nSafety and compliance performance.\nREQUIRED EDUCATION, EXPERIENCE & SKILLS:\nBachelor's Degree in Engineering, Industrial Management, or Manufacturing or Associate/Technical degree in Mechanical Engineering Technology, Electrical Engineering Technology, Mechatronics, Industrial Maintenance, or related field preferred plus three (3) years of equipment service or equivalent combination of education and hands-on CNC service experience will be considered.\n3+ years of relevant experience, preferably servicing CNC lathe and mill machines.\nExperience with major CNC controls such as FANUC, and Okuma.\nExperience troubleshooting servo systems, spindles, and machine tool automation preferred.\nField service experience in manufacturing environments strongly preferred.\nStrong understanding of CNC lathe/mill operation and machining processes.\nAbility to read electrical schematics, hydraulic diagrams, and mechanical drawings.\nKnowledge of PLC diagnostics and CNC parameter management.\nFamiliarity with machine tool alignment, calibration, and precision measurement techniques.\nProficiency with diagnostic tools, multimeters, and precision measuring instruments.\nBasic computer skills including Microsoft Office and service management software.\nStrong analytical and troubleshooting skills.\nExcellent customer service and communication abilities.\nAbility to work independently with minimal supervision.\nEffective time management and organizational skills.\nContinuous improvement mindset with attention to detail.\nAbility to remain calm and effective in high-pressure situations.\nAbility to lift up to 50 pounds.\nAbility to stand, bend, climb, and work around industrial machinery for extended periods.\nAbility to travel and work in various manufacturing environments.\nAbility to work occasional overtime, weekends, and emergency service calls.\nTravel requirement: 15-25% depending on customer location and business needs.\nValid driver's license and ability to obtain a passport if international travel is required.\nPREFERRED EDUCATION, EXPERIENCE & SKILLS:\nCNC machine tool builder service experience.\nKnowledge of automation systems.\nExperience with machine geometry inspections and calibration systems.\nFamiliarity with machine connectivity technologies.\nOnsite Work Arrangement:\nThis role is based fully onsite, and not eligible for hybrid or remote work opportunities.\nWhy Work in the Greater Miami Valley Area\nOur facility is located in Sidney, OH conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work.\nAbout our Location\nThe newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning-related products help bring comfort and convenience in commercial, industrial and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location.\nOur Commitment to Our People\nAcross the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’swhy everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.\nOur employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.\nFlexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.\nTogether, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heatingand refrigeration, and cultivate a better future. Learn more about us and how you can join our team!\nOur Commitment to Inclusion & Belonging\nAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.\nWork Authorization\nCopeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.\nEqual Opportunity Employer\nCopeland is an Equal Opportunity/AffirmativeAction employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.\nIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ","description_format":"text","description_chars":9374,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Health insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-12T23:13:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 7 · green card filings: 1","filings_12m":7,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":138750,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:6","win:early","comp:brand"],"computed_at":"2026-11-14T05:25:12Z"},"pay":null,"html_url":"https://alion.io/job/copeland-cnc-service-engineer","json_url":"https://alion.io/job/copeland-cnc-service-engineer.json","meta":{"generated_at":"2026-11-14T05:25:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9138,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1847558},"rest":"https://alion.io/mcp/rest/get_company?id=1847558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcopeland-cnc-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcopeland-cnc-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcopeland-cnc-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/copeland-cnc-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcopeland-cnc-service-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4204401}},{"tool":"search_jobs","arguments":{"company":"copeland.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4204401},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}