{"id":1460047,"url":"https://alion.io/job/copeland-warranty-center-supervisorquality-supervisor","title":"Warranty Center Supervisor/Quality Supervisor","company":{"id":1847558,"name":"Copeland","domain":"copeland.com","url":"https://alion.io/company/copeland-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":69,"ghost_share":0,"stale_share":0.812,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mikulov, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":52000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5845},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-14T00:00:00Z","employer_posted_date":"2026-07-14","last_verified_at":"2026-11-06T15:38:14Z","board_verified":true,"closed_at":null,"days_open":115,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":115},"description":"About Us\nWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercialand industrial spaces through HVACR technologies. We protect temperature-sensitivegoods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, softwareand monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.\nWhether you are someone lookingfor a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!\nAre you a motivated leader with a technical background and a passion for continuous improvement? We are looking for a Warranty Centre Supervisor/Quality Supervisor to join our expanding team inMikulov, Czechia.\nIn this role, you will oversee the day-to-day operations of the Warranty Centre, lead a team of technicians, and ensure the highest standards of service, quality, and safety. This is a great opportunity to be part of an international organization that values innovation, teamwork, and customer satisfaction.\nKey responsibilities of the role:\nLead and support a team of technicians, fostering a collaborative and high-performing work environment.\nEnsure health, safety, and environmental policies are effectively implemented and followed.\nCoordinate training for new staff and assess ongoing development needs.\nMonitor performance indicators (KPIs) and implement action plans when necessary.\nOversee the maintenance of equipment and facilities, ensuring operational efficiency.\nWork closely with customer-facing teams to resolve product issues and manage complaint investigations.\nDrive continuous improvement initiatives to enhance service quality and customer satisfaction.\nSupport audit readiness and maintain compliance with internal procedures.\nRequired qualifications and experience:\nDegree in engineering or a related technical field.\n2-4 years of previous experience working in a multinational organization.\nFamiliarity with personnel management tools and performance tracking systems.\nFluency in both Czech and English is mandatory required for this position\nStrong communication and interpersonal skills.\nAbout the location:\nCopeland in Mikulov has development, production and testing laboratory under one roof. It allows for a varied job experience, emphasizes a friendly atmosphere in the team, belonging and mutual trust.\nA wide product portfolio from compressors to state-of-the-art condensing units is a great advantage of the local plant. It offers a wide range of applications, provides stability in the business area and at the same time a very diverse room for development.\nCopeland in Mikulov is a unique opportunity for anyone who appreciates the background of an international company, wants to be part of cutting-edge technological development and at the same time work in a team where mutual support is important. The culture of the Moravian approach to people and life has been intertwined with a view beyond the horizon of the 21st century. It is not so surprising that it is in Mikulov.\nFor more information about our state-of-the-art Mikulov plant, please visit our website.\nOur Commitment to Our People\nAcross the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’swhy everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.\nOur employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.\nFlexible and competitive benefits plans offer the right options to meet your individual/family needs.We provide employees with flexible time off plans, includingparental leav,vacation and holiday leave.\nTogether, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heatingand refrigeration, and cultivate a better future. Learn more about us and how you can join our team!\nOur Commitment to Inclusion & Belonging\nAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.\nEqual Opportunity Employer\nCopeland is an Equal Opportunity/AffirmativeAction employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic informationordisability.We are committed to providing a workplace free of any discrimination or harassment.\nWork Authorization\nCopeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.\nNo calls or agency requests please.","description_format":"text","description_chars":5652,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Czech","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible time off"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T11:49:34Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.324,"p_room":0.28,"age_days":115,"expected_fill_days":34,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/copeland-warranty-center-supervisorquality-supervisor","json_url":"https://alion.io/job/copeland-warranty-center-supervisorquality-supervisor.json","meta":{"generated_at":"2026-11-06T20:20:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4499,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1847558},"rest":"https://alion.io/mcp/rest/get_company?id=1847558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcopeland-warranty-center-supervisorquality-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcopeland-warranty-center-supervisorquality-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcopeland-warranty-center-supervisorquality-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/copeland-warranty-center-supervisorquality-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcopeland-warranty-center-supervisorquality-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1460047}},{"tool":"search_jobs","arguments":{"company":"copeland.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1460047},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}