{"id":1872523,"url":"https://alion.io/job/coperion-warehouse-service-support-coordinator","title":"Warehouse & Service Support Coordinator","company":{"id":2064992,"name":"Coperion","domain":"coperion.com","url":"https://alion.io/company/coperion","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":34,"ghost_share":0.529,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wayne, United States","Australia"],"countries":["US","AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":128},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-14T14:20:03Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":24},"description":"01 Warehouse & Inventory: Receiving, storage, stock accuracy\nGoods receipt\nReceive all inbound deliveries-capital equipment, spare parts, and consumables-checking quantities and condition against purchase orders and packing lists.\nInspect and report discrepancies (short shipments, damage, incorrect items) promptly to purchasing and the relevant supplier or freight forwarder.\nBook received goods into the inventory/ERP system accurately and on the same day, recording lot, serial, or batch details where applicable.\nUnpack, label, and put away stock to the correct bin or storage location, keeping heavy and oversized equipment safely handled and stored.\nStock control & housekeeping\nMaintain accurate on-hand stock levels through disciplined transactions and regular cycle counts and stocktakes.\nKeep the warehouse clean, orderly, and compliant-clear aisles, correct storage, and safe racking loads.\nFlag slow-moving, obsolete, or minimum-level stock to support aftermarket and purchasing decisions.\n02 Order Processing & Dispatch: Pick, pack, document, ship\nPick and process spare parts and equipment orders against sales orders, verifying items, quantities, and part numbers before packing.\nPack goods to a professional standard for domestic and trans-Tasman freight-protecting equipment in transit and meeting export-packing requirements for New Zealand shipments.\nPrepare dispatch documentation: delivery dockets, consignment notes, packing lists, and any dangerous goods or export paperwork.\nBook freight with carriers, compare service levels and costs, and select the right method for urgency and value.\nProvide tracking details and expected delivery dates back to sales, service, and customers, and follow up on delayed or lost consignments.\nCoordinate returns, warranty items, and credits back into stock, and manage outbound goods sent for repair or calibration.\n03 Deliveries & Local Logistics Site drops, collections, transport\nCarry out local deliveries and collections of parts, tools, and equipment to customer sites and suppliers as required.\nLoad and secure vehicles correctly, observing load limits, restraint requirements, and safe handling.\nCoordinate larger transport and craneage for capital equipment movements, liaising with third-party carriers.\nDeliver tools and staged parts to technicians on site when a job calls for it, keeping the service team supplied.\n04 Service Support & Tool Management Job prep, planning, coordinated tool store\nPreparing & planning jobs\nWork closely with the service department to prepare and plan for upcoming field and workshop jobs-reading the job scope and getting ahead of what each one needs.\nStage tools, spare parts, consumables, and equipment for each job in advance, kitted and checked so technicians can mobilize without delay.\nConfirm parts availability early and raise orders for anything missing, escalating long-lead items before they hold up a job.\nPrepare and issue job packs-drawings, service reports, calibration records, and site paperwork-alongside the physical kit.\nTool store & equipment control\nOwn and maintain the service tools in one coordinated, well-organized area-every tool with a home, clearly labelled, and easy to find.\nRun a sign-out/return system so tools are tracked to technicians and jobs, and account for what is out, in, and overdue.\nInspect tools on return; clean, service, and store them, and remove damaged items from use until repaired or replaced.\nMaintain the calibration and test-and-tag schedule for tools and test equipment, keeping records current and compliant.\nManage consumables and shop supplies, reordering to set minimum levels, and recommend new or replacement tooling.\nWho we are:\nCoperion (www.coperion.com) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand.\nHillenbrand (www.hillenbrand.com) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow™ - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.\nEEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at  . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and \"Shape What Matters for Tomorrow\".","description_format":"text","description_chars":5655,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T21:31:30Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.455,"p_room":0.75,"age_days":24,"expected_fill_days":30,"reasons":["conf:15","stale_co","win:late"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/coperion-warehouse-service-support-coordinator","json_url":"https://alion.io/job/coperion-warehouse-service-support-coordinator.json","meta":{"generated_at":"2026-10-15T09:39:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14551,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2064992},"rest":"https://alion.io/mcp/rest/get_company?id=2064992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoperion-warehouse-service-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoperion-warehouse-service-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoperion-warehouse-service-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coperion-warehouse-service-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoperion-warehouse-service-support-coordinator"}]}