{"id":3469509,"url":"https://alion.io/job/copley-controls-application-engineering-manager","title":"Application Engineering Manager","company":{"id":176450,"name":"Copley Controls","domain":"copleycontrols.com","url":"https://alion.io/company/copley-controls","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":144000,"max_usd":294000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1354},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Use","optional":true}],"status":"live","first_seen_at":"2026-10-29T15:43:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T13:43:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Opportunity\nAs the Applications Engineering Manager, you will provide both technical and operational leadership for our applications engineering organization. You will lead the delivery of pre-sale and post-sale technical support, oversee the resolution of challenging customer applications, and ensure that our products are successfully selected, integrated, installed, and supported.\nWorking closely with Sales, Customer Service, Product Management, and Engineering, you will help prioritize resources, improve technical processes, develop team capabilities, and bring customer and market insights into future product-development initiatives.\nWhat You’ll Do\nTechnical and Customer Leadership\nLead applications engineering activities and establish priorities that support customers, distributors, and sales teams.\nProvide technical leadership for pre-sale and post-sale support, including product selection, application feasibility, system integration, and customer-specific requirements.\nGuide the analysis of complex customer applications and the development of effective technical solutions.\nPartner with Engineering and Product Management on non-standard features, product modifications, and new product requirements.\nOversee technical support for product installation, startup, testing, and system performance.\nLead complex troubleshooting and root-cause analysis efforts, recommending product repair, replacement, or modification when appropriate.\nCoordinate technical escalations with Engineering and other cross-functional teams.\nServe as a senior technical resource for key customers and distributors, providing guidance on product applications, upgrades, and modifications.\nDevelop and improve technical procedures that promote consistent, effective product implementation and support.\nTeam and Operational Leadership\nLead international applications engineering personnel through hiring, onboarding, coaching, development, and performance management.\nEstablish individual and team objectives aligned with departmental priorities and business goals.\nPrioritize and assign work based on customer requirements, technical complexity, team capabilities, and available resources.\nBuild the team’s technical capabilities through mentoring, training, knowledge sharing, and individual development planning.\nFoster a collaborative, accountable, and customer-focused environment that encourages problem-solving and continuous improvement.\nMonitor technical-support responsiveness, team productivity, service quality, and the resolution of customer issues.\nImprove applications engineering processes, documentation, escalation procedures, and support practices.\nCollaborate with functional leadership on staffing, resource planning, and future business requirements.\nTraining, Product Development, and Business Support\nLead technical product training for sales personnel, distributors, and customers.\nOversee the development of demonstration equipment and technical materials for customer training, trade shows, and application projects.\nRepresent the organization at customer meetings, trade shows, and technical events through presentations, demonstrations, and technical discussions.\nCollaborate with Sales, Product Management, and Engineering to identify customer needs, market trends, competitive developments, and product opportunities.\nProvide customer-focused technical input during product design reviews and development initiatives.\nRecommend improvements to product functionality, performance, reliability, and overall customer value.\nWhat You’ll Bring\nBachelor’s degree in Engineering.\nAt least 10 years of progressively responsible experience in applications engineering, motion control, industrial automation, or a related technical field.\nAt least two years of experience supervising or managing technical or engineering professionals.\nDemonstrated expertise in motion-control products, system integration, product applications, and complex troubleshooting.\nProven ability to lead technical teams, establish priorities, allocate resources, and manage competing customer and business requirements.\nExperience with employee coaching, development, performance management, and team effectiveness.\nStrong understanding of customer applications, technical sales support, and distributor relationships.\nAbility to analyze complex technical challenges and develop practical, effective solutions.\nStrong planning, organizational, and project-management skills.\nExcellent written and verbal communication skills, including the ability to explain complex technical information to internal and external audiences.\nA strong customer-service orientation and the ability to build effective working relationships across functions and locations.\nAbility to travel up to 30% domestically, with some international travel possible.\nLanguage proficiency appropriate to the position and business requirements.\nPreferred Qualifications\nAdvanced degree in Engineering or a related discipline.\nExperience supporting international customers, distributors, or engineering teams.\nWhy Join Analogic?\nAt Analogic, you will join a team of builders, problem-solvers, innovators, and collaborators working to turn complex ideas into solutions with real-world impact.\nIn this role, you will have the opportunity to:\nLead and develop a talented international engineering team.\nWork directly with customers on challenging, high-value applications.\nInfluence new products and product enhancements.\nCollaborate across engineering, sales, product management, and customer support.\nHelp shape the processes and capabilities of a growing technical organization.\nBuild your career with a company that values innovation, expertise, and professional growth.\nWorking Conditions\nAbility to safely and successfully perform the essential functions of the position in accordance with applicable employment, health, and safety requirements.\nRegular and punctual attendance is required.\nAbility to communicate effectively by telephone, video conference, and in person.\nThe position involves prolonged sitting and extensive computer use.\nThe role may require standing, bending, walking, and other mobility during customer visits, product demonstrations, and technical-support activities.\nTravel of up to 30% domestically is required, with some international travel possible.\nReady to Lead What’s Next?\nIf you are an experienced engineering leader who combines technical depth, customer focus, and a passion for developing people, we invite you to explore this opportunity and help shape the future of applications engineering at Copley Controls and Analogic.\nApply today and bring your technical leadership to a team solving demanding motion-control 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