{"id":1607378,"url":"https://alion.io/job/copley-controls-field-service-technician","title":"Field Service Technician","company":{"id":176450,"name":"Copley Controls","domain":"copleycontrols.com","url":"https://alion.io/company/copley-controls","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-22T17:08:04Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-11-05T15:56:32Z","board_verified":false,"closed_at":"2026-11-05T15:56:32Z","days_open":43,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":43},"description":"Summary\nOur Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. All experience levels are welcome to apply. This position reports to the Area Manager of Security Field Service. This position will cover Miami International Airport, it is the main airport assignment and where you will spend the majority of your time.\nWhy should you join the Analogic team?\nAt Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit www.analogic.com \nThe purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field.\nYour Primary Responsibilities: as Field Service Technician\nDemonstrate the ability to diagnose errors, technical problems and determine proper solutions.\n\nDemonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge.\n\nDocument and produce timely and detailed service reports.\n\nA willingness to exceed company and customer requirements.\n\nResponsive to customer needs and building a positive relationship.\n\nEnsure all tools and calibrated equipment are properly maintained at all times.\nMeet daily service needs at assigned sites and locations\nAbility to plan and perform repairs and preventative maintenance independently in the field.\nAble to schedule work based on field needs\nBasic Qualifications for Field Service Technician:\nHigh School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair\nExceptional at managing time and able to complete assigned small field projects\nTechnically savvy; innovative, quick to learn and adapt to new technology\nProfessional demeanor and customer focused.\nDemonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers\nFlexible and open to a fluid schedule and working environment.\nMust pass a criminal background check, drug test, pre-employment physical, and credit check\nAbility to safely and successfully perform the essential physical functions of the job (see application screening questions for additional details).\nAbility to safely and successfully meet essential qualitative and/or quantitative productivity job standards.\nMust obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI).\nMust have a valid driver's license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel).\nDue to contractual obligations, U.S. citizenship or permanent residency (green card) is required for this position.\nMust be able to work overtime and variable hours as required by business needs.\nPreferred Qualifications:\nCertified trade training\nBenefits:\n401K with company match vested immediately\nHSA/FSA match\n8 weeks paid parental leave\nHealthcare for now and healthcare as your family and health change\nContinuous Education Pathways\nYou will be joining a passionate, driven and diverse global team!\nTo learn more about our culture please visit: https://www.analogic.com/careers/\nFollow us on LinkedIn: 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