{"id":2038528,"url":"https://alion.io/job/copyright-and-limited-salesforce-ai-engineer","title":"Salesforce AI Engineer","company":{"id":1756534,"name":"Wounded Warrior Project","domain":"woundedwarriorproject.org","url":"https://alion.io/company/woundedwarriorproject","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":301},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Machine Learning","optional":false},{"name":"OpenAI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-07T17:03:07Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-01T09:38:18Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Great benefits. Competitive pay. We know these are some of the things people look for in a job.\nIf you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause - that it’s a calling - then we’re ready to meet you.\nWhen you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.\nAt WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:\n·A flexible hybrid work schedule (three days in the office, two days’ work from home)\n·Full medical, dental, and vision coverage for both teammates AND family members\n·Competitive pay and performance incentives\n·A fun, mission-focused, and collaborative team environment\nA mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.\nThe Wounded Warrior Project (WWP) Salesforce AI Engineer is responsible for designing, building, implementing, and optimizing artificial intelligence solutions within the Salesforce ecosystem. This role leverages Salesforce Einstein, Agentforce, Data Cloud, CRM Analytics, and generative AI capabilities to improve engagement, service operations, business processes, and teammate productivity. The Salesforce AI Engineer partners with business stakeholders, Salesforce administrators, developers, data teams, and organizational leaders to identify AI opportunities, deliver scalable and secure solutions, and promote responsible AI governance, adoption, and innovation across the organization.DUTIES & RESPONSIBILITIES\nIdentify opportunities to leverage Salesforce AI capabilities across Service Cloud, Marketing Cloud, Experience Cloud, and other Salesforce platform technologies to improve customer experience, operational efficiency, teammate productivity, and business outcomes.\n\nDesign, build, implement, and maintain AI solutions using Salesforce Einstein, Agentforce, Data Cloud, CRM Analytics, Flow, Apex, and related Salesforce technologies.\n\nConfigure and support Agentforce agents, conversational AI experiences, and intelligent automation solutions that enhance customer and teammate interactions.\n\nDevelop and optimize prompt templates, AI workflows, and generative AI solutions in alignment with organizational governance and security standards.\n\nConfigure and maintain Data Cloud capabilities, including data models, customer profiles, identity resolution, and governance controls that support AI-driven outcomes.\n\nIntegrate Salesforce AI solutions with enterprise applications, APIs, data platforms, and third-party technologies.\n\nEvaluate emerging Salesforce AI and generative AI technologies, conduct proof-of-concept activities, and recommend innovative solutions that support business objectives.\n\nEstablish and support AI governance, security, privacy, compliance, and responsible AI practices.\n\nLead solution design discussions and provide technical expertise on Salesforce AI architecture, implementation approaches, and best practices.\n\nTroubleshoot and resolve issues related to AI solutions, automations, integrations, data quality, and platform performance.\n\nDevelop and maintain technical documentation, implementation standards, operational procedures, and training materials.\n\nCollaborate with business stakeholders, Salesforce administrators, developers, data teams, security teams, and leadership to deliver scalable, secure, and effective AI solutions.\n\nMonitor AI solution performance, user adoption, and business outcomes, identifying opportunities for continuous improvement and optimization.\n\nAttend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.\n\nOther related duties as assigned.\n\nKNOWLEDGE, SKILLS, & ABILITIES\nStrong working knowledge of Salesforce platform architecture, AI capabilities, automation tools, reporting solutions, integrations, and data management concepts.\n\nStrong understanding of artificial intelligence and machine learning concepts, including generative AI, large language models (LLMs), prompt engineering, predictive analytics, and natural language processing.\n\nDemonstrated ability to translate business requirements into scalable AI-enabled Salesforce solutions that improve operational efficiency, customer experiences, and business outcomes.\n\nDemonstrated ability to design, configure, integrate, and support Salesforce-based solutions.\n\nDemonstrated working knowledge of Salesforce development, automation, APIs, and integration technologies.\n\nStrong understanding of AI governance, data privacy, security, and responsible AI practices.\n\nFamiliarity with Agile methodologies, software development lifecycle (SDLC) practices, and DevOps concepts.\n\nStrong analytical, problem-solving, and critical-thinking skills with the ability to troubleshoot technical issues and identify effective solutions.\n\nExcellent written, verbal, and presentation skills with the ability to communicate effectively with technical and non-technical stakeholders.\n\nStrong organizational skills with the ability to manage multiple priorities, projects, and deadlines.\n\nAbility to work independently and collaboratively within cross-functional teams.\n\nUnequivocal commitment to the highest standards of personal and business ethics and conduct.\n\nMission-driven, guided by core values, and a pleasure to work with.\n\nEXPERIENCE\nRequirements\nFour years of experience designing, configuring, developing, or supporting solutions within the Salesforce platform.\n\nTwo years of experience working with artificial intelligence, machine learning, predictive analytics, generative AI, or related technologies.\n\nTwo years of experience building AI-enabled, agent-based, automated, or multi-step workflows and translating business requirements into technical solutions.\n\nPreferences\nExperience implementing enterprise AI solutions within Salesforce, including Service Cloud, Marketing Cloud, or other customer engagement environments.\n\nExperience working with Azure OpenAI, Microsoft Copilot, AWS AI services, or similar generative AI platforms.\n\nExperience working in Agile or Scrum environments and applying AI governance, responsible AI, privacy, and data management practices.\n\nEDUCATION\nRequirements\nBachelor’s degree in computer science, information systems, or related field.\n\nPreferences\nNone.\n\nCERTIFICATIONS & LICENSURE\nRequirements\nSalesforce Certified Agentforce Specialist.\n\nSalesforce Certified Administrator.\n\nPreferences\nRelevant Salesforce certifications, such as Salesforce Certified Agentforce Specialist, Salesforce Certified Platform App Builder, Salesforce Certified Data Cloud Consultant, Salesforce Certified Platform Developer I, or similar credentials.\n\nWORK ENVIRONMENT/PHYSICAL DEMANDS\nGeneral office environment; temperature controlled.\n\nSitting for extended periods.\n\nUp to 5% travel.\n\n*ca-pd\nWounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.\nPlease note:\nWounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.\"","description_format":"text","description_chars":8112,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-07T17:03:07Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.902,"p_room":0.9,"age_days":24,"expected_fill_days":58,"reasons":["conf:8","velocity","win:mid"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/copyright-and-limited-salesforce-ai-engineer","json_url":"https://alion.io/job/copyright-and-limited-salesforce-ai-engineer.json","meta":{"generated_at":"2026-11-01T17:23:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26602,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756534},"rest":"https://alion.io/mcp/rest/get_company?id=1756534"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcopyright-and-limited-salesforce-ai-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcopyright-and-limited-salesforce-ai-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcopyright-and-limited-salesforce-ai-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/copyright-and-limited-salesforce-ai-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcopyright-and-limited-salesforce-ai-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2038528}},{"tool":"search_jobs","arguments":{"company":"woundedwarriorproject.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2038528},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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