{"id":4018141,"url":"https://alion.io/job/coralogix-it-technician","title":"IT Technician","company":{"id":49226,"name":"Coralogix","domain":"coralogix.com","url":"https://alion.io/company/coralogix","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"GitHub","optional":false},{"name":"Google Workspace","optional":false},{"name":"Kubernetes","optional":false},{"name":"Okta","optional":false},{"name":"OpenAI","optional":false},{"name":"SIEM","optional":false},{"name":"Slack","optional":false},{"name":"IAM","optional":true},{"name":"Jira","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-11-10T11:33:33Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T13:52:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.\nWe are looking for a proactive and service-oriented IT Technician to join our Global IT\nteam. The ideal candidate is passionate about delivering excellent employee support, improving\nIT operations through automation, and managing modern SaaS and endpoint environments.\nFull-time on-site: Monday to Friday, 9:00 AM - 6:00 PM.\nWhat You’ll Do:\nProvide Tier 1 & Tier 2 support for employees worldwide.\nManage the full employee lifecycle (onboarding, offboarding, hardware, and access).\nAdminister and support Google Workspace, Okta, Slack, Atlassian, GitHub, Zoom, and other SaaS platforms.\nManage macOS devices using Jamf Pro.\nTroubleshoot hardware, software, networking, and endpoint issues.\nBuild and maintain IT automations and improve operational workflows.\nCreate and maintain internal IT documentation and procedures.\nWork closely with Security, HR, and Engineering teams.\nRequirements\n2+ years of IT Support experience.\nStrong macOS administration skills.\nAdvanced experience with Jamf Pro.\nExperience with Google Workspace and Okta.\nExperience with Okta Workflows.\nFamiliarity with AI tools such as Cursor, Claude Code, OpenAI APIs, or similar solutions for IT automation.\nStrong troubleshooting, communication, and customer service skills.\nFluent English.\nNice to Have\nExperience with Kandji, Intune, or Microsoft 365.\nJira Service Management experience.\nKnowledge of Identity & Access Management (IAM), SSO, and MDM best practices.\nExperience in high-growth SaaS or startup environments.\nExperience with scripting and automation (Python, Bash, or Google Apps Script).\nExperience working with REST APIs and SaaS integrations.\nCompensation and Benefits\nThe salary range is $95,000 to $130,000. Final compensation will be based on experience, skills, education, and work location.\nOur total rewards package includes healthcare, dental, mental health benefits, a 401(k) plan with company match, paid sick time, and paid time off.\nCoralogix is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.\nCultural Fit\nWe’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.\nCoralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.","description_format":"text","description_chars":2977,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Log Management & Analytics","Security Operations","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-11-10T13:52:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-10T14:55:52Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/coralogix-it-technician","json_url":"https://alion.io/job/coralogix-it-technician.json","meta":{"generated_at":"2026-11-10T14:55:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":532,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49226},"rest":"https://alion.io/mcp/rest/get_company?id=49226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoralogix-it-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoralogix-it-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoralogix-it-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coralogix-it-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoralogix-it-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4018141}},{"tool":"search_jobs","arguments":{"company":"coralogix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4018141},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}