{"id":1825806,"url":"https://alion.io/job/coralogix-technical-account-manager-boston","title":"Technical Account Manager - Boston","company":{"id":49226,"name":"Coralogix","domain":"coralogix.com","url":"https://alion.io/company/coralogix","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Docker","optional":false},{"name":"Kubernetes","optional":false},{"name":"SIEM","optional":false}],"status":"live","first_seen_at":"2026-10-04T07:08:09Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-03T08:46:40Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Description\nCoralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.\nAbout the Position\nTechnical Account Managers at Coralogix play a vital role in the customer journey, leading the technical onboarding process from the moment a deal is signed. Their mission is to set customers up for long-term success by ensuring a smooth implementation, rapid time-to-value, and the foundation for strong adoption.\nWe are looking for hands-on, detail-oriented professionals with strong technical background and customer-facing experience who can bridge the gap between our platform and the customer’s real-world goals.\nOnboarding Technical Account Managers hold a senior-level position and are responsible for leading customers through one of the most critical phases of their journey. They are expected to manage complex implementations, resolve technical challenges with confidence, and clearly demonstrate product value-all while engaging with stakeholders across levels, from hands-on engineers to senior executives.\nThis is a hybrid position, and our Boston office is located at 225 Franklin Street, Boston, MA.\nResponsibilities:\nLead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting\nSolve customer’s technical problems by adopting the platform, integrating new data and existing integrations\nUnderstanding customers technical requirements and business goals to consistently create new artifacts and deliver value\nKnow the Log Management / Observability markets well and be able to help customers by using the best technical practices available.\nBuild a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs\nEstablishing relationships and engaging with technical counterparts to drive product adoption\nAdvocate internally for customer needs within Coralogix and influence a product development roadmap\nRequirements\nHybrid work model: 2-3 days per week from our Boston office\n+3 years experience in a account management , customer success managers or customer-facing technical role\nStrong technical background in DevOps, Cloud, Kubernetes, Containers/Docker.\n Strong knowledge of the Monitoring, Observability, Log Management, and SIEM markets\nHands-on experience with technical integrations and complex troubleshooting\nExcellent communication skills in English, both written and verbal\nStrong presentation skills, with the ability to communicate effectively and build credibility with technical and executive stakeholders\nBSc degree in Computer Science / Engineering -advantage\nExperience in SAAS B2B software companies- advantage\nCultural Fit\nWe’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.\nCompensation and rewards\nThe on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.\nOur total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.\nCoralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.","description_format":"text","description_chars":3792,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Log Management & Analytics","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-04T11:02:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.575,"p_room":0.45,"age_days":29,"expected_fill_days":16,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/coralogix-technical-account-manager-boston","json_url":"https://alion.io/job/coralogix-technical-account-manager-boston.json","meta":{"generated_at":"2026-11-03T10:29:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14584,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49226},"rest":"https://alion.io/mcp/rest/get_company?id=49226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoralogix-technical-account-manager-boston"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoralogix-technical-account-manager-boston"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoralogix-technical-account-manager-boston"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coralogix-technical-account-manager-boston\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoralogix-technical-account-manager-boston"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1825806}},{"tool":"search_jobs","arguments":{"company":"coralogix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1825806},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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