F&B Supervisor

Overview

Amaterra Kitchen & Social Club offers a vibrant, upscale dining and social experience focused on exceptional hospitality, quality food and beverages, and meaningful guest connections. Team members are expected to contribute to a culture of professionalism, collaboration, and service excellence.

SUMMARY:

The Food & Beverage Supervisor is responsible for supporting the daily operations of Amaterra Kitchen & Social Club, ensuring exceptional guest service, consistent food and beverage quality, and efficient restaurant operations. This position provides hands-on leadership to front-of-house team members, supports training and development, and helps maintain service standards, sanitation requirements, and operational procedures.

The ideal candidate is a service-oriented leader who thrives in a fast-paced environment, leads by example, and creates a welcoming experience for guests and team members.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures, dining room readiness, and service execution.
• Supervise, coach, and support front-of-house team members to ensure consistent, high-quality guest service.
• Lead pre-shift meetings and communicate daily specials, menu updates, reservations, and service expectations.
• Address guest concerns promptly and professionally, escalating issues to management when appropriate.
• Monitor staffing levels, assist with scheduling and shift assignments, and support effective labor management.
• Ensure team members follow established service standards, cash-handling procedures, and point-of-sale (POS) requirements.
• Collaborate with kitchen leadership to coordinate food preparation, order timing, and communication between front- and back-of-house teams.
• Support training, onboarding, and ongoing development of restaurant team members.
• Monitor inventory levels and assist with ordering, receiving, and proper storage of food, beverage, and service supplies.
• Ensure compliance with food safety, sanitation, workplace safety, and applicable state and local regulations.
• Maintain cleanliness, organization, and proper presentation of the dining room, bar, and service areas.
• Assist management with monitoring sales, labor costs, guest feedback, and other operational performance measures.
• Promote teamwork, accountability, and a positive work environment consistent with company standards.
• Perform other related duties as assigned.

Qualifications

GENERAL JOB EXPECTATIONS:

• Follow all company policies, health regulations, sanitation standards, and safety procedures.
• Previous restaurant or food and beverage experience required.
• Previous supervisory or leadership experience preferred.
• Team members must communicate any workplace accident/incident to a leader within 24 hours of the event.
• Acts with responsibility towards all company property, supplies and equipment.

QUALIFICATIONS:

• High school diploma or equivalent preferred.
• Must be a United States citizen or possess a valid work permit.
• Ability to work flexible schedules, including weekends, holidays, and evenings as needed.
• Previous restaurant or food and beverage experience required.
• Previous supervisory or leadership experience preferred.
• Must possess or obtain a valid OLCC Service Permit and Oregon Food Handler Card.

WORKING CONDITIONS:

• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, and move throughout the restaurant.
• Ability to lift and carry supplies and equipment weighing up to 25 pounds, with or without reasonable accommodation.
• Ability to work in a busy restaurant environment with frequent guest and team member interaction.