Command Center Supervisor (NIGHTS)
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 8, 2026. Core Scientific scores B on the Alion truth index.
Who We Are
Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly. We transform energy into high-value compute with unmatched efficiency at scale. Core Scientific is a publicly trade company (NASDAQ: CORZ).
We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations. Our footprint consists of 11 data center campuses across seven states, housing advanced infrastructure for our customers.
What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts.
Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific.
The Job
The Command Center Supervisoris responsible forleading 24/7 Command Center operations across Core Scientific's data center environments, ensuring operational continuity, service reliability, and effective incident response. This role provides direct supervision of Command Center Specialists,establishesoperational priorities, and serves as the primary escalation authority during critical operational events. The Supervisor oversees shift operations, staffing, performance management, and adherence toestablishedoperational policies, procedures, and service standards.They lead cross-functional coordination efforts during incidents, emergency events, maintenance activities, and business continuity operations.This position is accountable for operational reporting, quality assurance, process governance, and ensuring the accuracy and integrity of Command Center data and documentation. The Supervisor supports continuous improvement initiatives byidentifyingoperational gaps, recommending process enhancements, and ensuring implementation of approved improvements. Additionally, theyare responsible foronboarding, coaching, and developing team members to strengthen operational readiness and technical competency. The ideal candidate is a strong operational leader who thrives in a fast-paced 24/7 environment and can effectively balancepeopleleadership, operational execution, and organizational priorities.
Responsibilities
Lead real-time command center operations to ensure uptime, incident response effectiveness, and operational continuity across all monitored environments
Serve as the operational lead for Command Center Specialists by providing subject matterexpertise, enforcing operational policies and procedures, andmaintainingreal-time awareness of data center activities, incidents, and critical events across all environments
Oversee shift operations, workload balancing, escalation management, and staff performance during critical events
Coordinate with cross-functional teams during security incidents, emergency events, crisis response activities, investigations, and facility access operations to ensuretimelycommunication, operational continuity, and adherence toestablishedemergency response procedures
Participate in a rotating 24/7 on-call schedule to provide leadership support, operational escalation management, and incident coordination during critical events or after-hours operations
Support business continuity and disaster recovery operations during planned and unplanned events
Lead, mentor, and supervise Command Center Specialists byprovidingoperational guidance, performance coaching, and ongoing skills development to ensure high-quality incident response and operational execution
Lead onboarding, training, and continuous development initiatives to improve team performance, operational readiness, and technical competency
Ensure operational continuity by coordinating staffing coverage, shift support, and leadership response during staffing shortages or critical operational events
Foster strong cross-functional partnerships with site leadership, engineering, operations, and support teams to promote collaboration and operational effectiveness
Supports continuous improvement initiatives within the Command Center byidentifyingprocess gaps,optimizingworkflows, enhancing SOPs, and driving operational efficiency across cross-functional teams
Enforce adherence to approved SOPs and provide feedback on procedural effectiveness.
Communicate, implement, and enforce evolving operational processes, procedures, and business requirements while ensuring staff alignment, accountability, and operational readiness
Ensure operational data, ticket quality, and shift reporting areaccurateandsubmittedin accordance withestablished reporting requirements.
Foster open, respectful, and professional communication both within the team and with coworkers, teammates, and leaders across the organization.
Performs other duties as assigned.
Qualifications
Associate degree in related fields of study OR 5 years of relevant, Data Center support experiencerequired.
Previousleadership, supervisory, or team lead experience in a 24/7 operational environmentrequired
Experience managing operational incidents, escalations, and cross-functional response coordination preferred
Strong understanding of data center infrastructure, HPC operational requirements, critical facility dependencies, and site configurationsrequired
Understanding ofITIL service delivery concepts, preferred.
Experience with Slack, Ignition, Metasys, CMMS systems, and Confluence preferred
Excellent Computer Skills with Proficiency in Microsoft Office products
Strong analytical, organizational, and leadership communication skills with the ability to effectively communicate across operational and management teams
Strong decision-making skills with the ability to prioritize and respond effectively during high-pressure operational events
Ability to manage multiple priorities and operational escalations in a fast-paced 24/7 environment
Effectively listen to, understand, clarify, and resolve the concerns and issues raised by co-workers and leadership
Experience conducting employee coaching, performance management, and development planning preferred
Experiencefacilitatingmajor incident response activities and escalation managementrequired
Experience auditing operational documentation, ticket quality, and process compliance preferred
Demonstrated ability to lead teams during high-pressure operational events and emergency situations
Reports To
Command Center Manager
Location
On-Site
Travel
Occasional travel between data centers.
Work Environment
This job typically operatesin a professional office environment and routinely utilizesstandard equipment, including laptop computers and smartphones. This role may also travel to data center sites, and the work environment at a data center may containloud noise, construction, and other operational elements
Physical Demands
Able to meet physical requirements of the job, such as working on ladders, racking heavy servers (up to 50 lbs.),
Position Type/ Expected Hours of Work
This is a full-time position -40 hoursper week Monday - Friday (Nights); Overtime and Weekends as needed. Rotatingon-callscheduled.
Supervisory Experience (Yes or No)
Yes