{"id":2322633,"url":"https://alion.io/job/core-specialty-equine-operations-technician","title":"Equine Operations Technician","company":{"id":4418364,"name":"Core Specialty","domain":"corespecialty.com","url":"https://alion.io/company/core-specialty","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-12T03:58:48Z","employer_posted_date":null,"last_verified_at":"2026-10-12T03:58:48Z","board_verified":false,"closed_at":null,"days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"-The Equine Operations Technician will work closely with the billing, underwriting and claim teams to service the book of business accurately and efficiently with an emphasis on exceptional customer service to external stakeholders.\nKey Accountabilities/Deliverables:\n\nCommunicate with policyholders, address questions, resolve problems and maintain rapport\n\nWork cohesively with claims, underwriting, billing, agents and outside vendors as required. \n\nPerform technical claim, billing and underwriting duties to include new claim set up, payment issuance, policy creation, preparing accounts to be modelled and data entry.\n\nMaintain accurate and timely status of files within systems throughout the underwriting and claims life cycle.\n\nResponsible for handling incoming calls from clients regarding policy, claims and billing inquiries during business hours.\n\nAssist with data reporting leveraging available tools such as Power Bi Automate and Excel.\n\nPursue professional development and training for development of product knowledge, skills for the role and any personal goals set with leader.\n\nPursue adjuster or agent license.\n\nIn addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require.\n\nOther duties as assigned\n\nTechnical Knowledge and Understanding:\nComputer skills – good working knowledge of MS Office, Excel and other databases\n\nStrong organization skills\n\nCustomer service-focused mindset\n\nHigh attention to detail and accuracy \n\nAbility to effectively work both independently and as part of a team.\n\nStrong communications skills both verbally and written, adept at conveying information clearly and effectively\n\nAbility to manage time and projects effectively\n\nExperience:\nBachelor’s degree or equivalent work experience\n\nPrior insurance and/or billing experience preferred.\n\nEquine industry experience and/or equine knowledge preferred\n\nThe expected pay range for the role is $50,000 - $60,000. The specific offer will depend on an applicant’s skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.\n\nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position. \n\n-At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. 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