{"id":1646889,"url":"https://alion.io/job/coreview-ai-operations-engineer","title":"AI Operations Engineer","company":{"id":8991,"name":"CoreView","domain":"coreview.com","url":"https://alion.io/company/coreview","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":104000,"period":"year","method":"role_country_seniority_unknown","sample_n":36},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Context Engineering","optional":false},{"name":"CrewAI","optional":false},{"name":"Google ADK","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Python","optional":false},{"name":"Azure","optional":true},{"name":"Power Automate","optional":true},{"name":"RAG","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-01T12:50:36Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T00:24:48Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About CoreView \nCoreView is the global leader in Microsoft 365 (M365) tenant resilience, serving over 23 million users worldwide. We empower the world’s leading organizations to master the complexity of Microsoft M365. Through robust security and precise governance, we help ensure that our client’s environments stay cyber-resilient and productive, no matter how complex they are. \nOur unified, cloud-native platform delivers powerful automation, rapid value, and end-to-end visibility across the entire M365 ecosystem. Backed by world-class support and a collaborative, innovative culture, CoreView is a place where your ideas matter, and your work truly impacts global enterprises. \nWe're looking for an AI Operations Engineer to join the AI Operations team, and help design, build, and maintain AI-powered agents and automated workflows that streamline internal operations across CoreView, from Support and Finance to HR, Sales Operations, and Product.\nThis is not a traditional software engineering role. You'll work at the intersection of business processes, automation, and AI, translating operational bottlenecks into reliable autonomous or semi-autonomous agents that handle transactional, repetitive, and data-intensive work.\nWhat You'll Do\nAgent Design & Development\nDesign, build, deploy, and iterate on internal AI agents and solutions using enterprise-grade agentic workflow platforms.\nImplement agents across multiple business functions, including but not limited to: Support, Finance & Accounting, Business Intelligence, HR, Marketing & Content, Product, and Sales & Revenue Operations.\nDefine agent behaviors, guardrails, escalation paths, and human-in-the-loop checkpoints.\nAnalyze internal data sources across departments, identify high-value data, and extract the insights each team needs to feed and optimize their agents.\nPlatform & Infrastructure\nEvaluate, select, and own the company's agentic workflow platform(s), establishing the technical foundation for secure, scalable, and governed internal AI automation.\nIntegrate agents with existing tools and systems (CRM, ticketing systems, ERP, data warehouses, communication platforms, etc.) via APIs, MCPs, webhooks, and native connectors.\nManage context engineering, LLM selection, model configuration and agent evaluation for each agent use case.\nEnsure data security, access control, and compliance across all automated workflows.\nEnablement & Governance\nCreate templates, playbooks, and documentation so domain experts in each department can propose, configure, or co-build agents relevant to their function.\nEstablish governance frameworks: monitoring, logging, quality assurance, and performance tracking for all deployed agents.\nContinuous Improvement\nStay current on the rapidly evolving AI/agent landscape: new models, frameworks, platforms, and best practices.\nProactively identify new automation opportunities across the organization.\nRun experiments and proof-of-concepts to validate new agent use cases before scaling.\nWhat You Bring\nProved experience in automation engineering, process automation, or a similar operational-technical role.\nStrong understanding of LLMs andcontext engineering: you know how to get consistent, reliable outputs from AI models in production contexts.\nUnderstanding and experience with APIs, MCP, skills -based agent architectures, and related integration standards.\nProcess thinking ability to map a business process end-to-end, identify what can be automated, and design the right level of human oversight.\nSolid communication skills: you'll work with every department; you need to translate technical capabilities into business language and vice versa.\nExperience with agent frameworks (ADK, LangChain, LangGraph, CrewAI).\nCoding and development skills in Python.\nNice-to-Have\nExperience with additional enterprise automation platforms (Microsoft Power Automate, ServiceNow, or similar enterprise workflow tools).\nFamiliarity with the broader Microsoft ecosystem (Power Platform, Azure AI Services, Azure AI Foundry)\nExperience with RAG (Retrieval-Augmented Generation) architectures and vector databases.\nCoreview Values\nOwnership Mindset: Take ownership. Drive outcomes. \nOne Team:One team, one goal, embracing diversity - to achieve more together. \nVelocity: Decide fast. Deliver fast. Repeat.\nContinuous Improvement:Curiosity drives us. We challenge the status quo.\nCustomer First:Listen deeply. Solve boldly. \nResilience:Steady under pressure.\nCoreView is an organisation which values the strength that diversity brings to the workplace. As an employer, we seek to promote equal opportunity through affirmative action. All qualified applicants will therefore receive consideration for employment and will not be discriminated against based on gender/sex, race/ethnicity, disability, age or any other protected group status (such as protected veteran status) or characteristic that is protected by local legislation. \nPrivacy Notice: By submitting your application, you acknowledge that CoreView will process your personal data for recruitment purposes in accordance with our Privacy Policy","description_format":"text","description_chars":5112,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","IT Service & Asset Management"],"lifecycle":[{"event":"open","at":"2026-10-01T23:53:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":68,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/coreview-ai-operations-engineer","json_url":"https://alion.io/job/coreview-ai-operations-engineer.json","meta":{"generated_at":"2026-10-05T00:24:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":368,"day_limit":5000,"remaining_today":4632,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}