{"id":2432419,"url":"https://alion.io/job/corewell-health-scheduler","title":"Scheduler","company":{"id":1776075,"name":"Corewell Health","domain":"corewellhealth.org","url":"https://alion.io/company/corewellhealth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dearborn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":76000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2427},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-25T00:04:00Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Summary\nResponsible for patient scheduling, pre-registration and insurance authorization for the outpatient departments.\nEssential Functions\nResponds to calls including patients, physicians, physicians’ office staff, peers, and determines the urgency of the situation. Suggests appropriate referrals.\nAnswers telephones for department, prioritizes, screens, and redirects calls. Answers questions, handles routine matters and takes messages.\nSchedules all appointments for patients on the SMS scheduling system and works with the manager to meet these goals.\nWill mail each patient a letter to confirm their appointment, inform patient about the test(s) and discuss the necessary preparation information if scheduled appointment is more than three (3) days out.\nCompletes all types of outpatient registrations in a professional, accurate, customer-oriented and timely manner.\nObtains information from patient health insurance or managed care identification card.\nMaintains forms in all printers at all times, which may require lifting or carrying cases of forms. Must have knowledge of all software and hardware computerized equipment.\nWorks with individual physician offices and their office managers on obtaining correct information for scheduling appointments.\nPerforms work of equal skill and responsibility as directed. May also perform work of a higher level in preparation for increased responsibilities or when the department requires.\nAttends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards.\nFollows the hospital exposure control plans/blood borne and airborne pathogens.v\nDemonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.\nPromotes effective working relations and works effectively as part of a department/unit team inter- and intradepartmentally to facilitate the department’s/unit’s ability to meet its goals and objectives.\nManages TYSABRI Outreach: Unified Commitment to Health (TOUCH) program through Biogen website.\nQualifications\nRequired\nHigh School Diploma or equivalent\nOne year of experience in healthcare setting-prefer registration/scheduling, unit secretary or medical billing\n30 WPM typing\nCustomer service experience\nTelephone experience\nPreferred\nOne year of secretarial training or equivalent experience\nExperience with one Contact, Epic, Outlook, 3rd party validation insurance websites and medical terminology\nAbout Corewell Health\nAs a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.\nHow Corewell Health cares for you\nComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.\nOn-demand pay program powered by Payactiv\nDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!\nOptional identity theft protection, home and auto insurance\nTraditional and Roth retirement options with service contribution and match savings\nEligibility for benefits is determined by employment type and status\nPrimary Location\nSITE - Care Center Dearborn - 18100 Oakwood Blvd - DearbornDepartment Name\nGastroenterology Dearborn - Medical Group East Oakwood MktEmployment Type\nFull timeShift\nDay (United States of America)Weekly Scheduled Hours\n40Hours of Work\nVariableDays Worked\nMonday to FridayWeekend Frequency\nN/ACURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.\nCorewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.\nCorewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.\nAn interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.\nYou may request assistance in completing the application process by calling 616.486.7447.","description_format":"text","description_chars":5705,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-13T09:37:12Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.69,"p_room":0.45,"age_days":12,"expected_fill_days":8,"reasons":["conf:1","urgency","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/corewell-health-scheduler","json_url":"https://alion.io/job/corewell-health-scheduler.json","meta":{"generated_at":"2026-10-25T01:29:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2320,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1776075},"rest":"https://alion.io/mcp/rest/get_company?id=1776075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcorewell-health-scheduler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcorewell-health-scheduler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcorewell-health-scheduler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/corewell-health-scheduler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcorewell-health-scheduler"}]}